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BMW

4.2

About this business

The BMW Group company profile. The special fascination of the BMW Group not only lies in its products and technology, but also in the company’s history, written by inventors, pioneers and brilliant designers. Today, the BMW Group, with its 31 production and assembly facilities in 14 countries as well as a global sales network, is the world’s leading manufacturer of premium automobiles and motorcycles, and provider of premium financial and mobility services. 

Location details

1712 Riverdale St, West Springfield, MA, 01089, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 8:00 p.m.
Tue9:00 a.m. to 8:00 p.m.
Wed9:00 a.m. to 8:00 p.m.
Thu9:00 a.m. to 8:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
Sat9:00 a.m. to 6:00 p.m.
Sun11:00 a.m. to 4:00 p.m.
4.2900 reviews
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mandm's profile image
9 years ago

We were in the market for a certified pre-own BMW so we started reading the dealerships reviews. Based on some negative reviews we were skeptical about this dealership, however their New Car sales manager Jerome was recommended by a friend so we decided to give them a shot. We made an appt and upon arrival we were greeted by their receptionist and manager Jerome who asked Bryce Piemonte to assist us. I have to admit, I am very picky when it comes to cars, Bryce had his work cut out for him but he was very professional and kn... read more

Peter85's profile image
9 years ago

I purchased a new car from this dealership through Bryce Piemonte in January. Bryce was pleasant and reasonable, and most importantly I felt that he really worked hard on my behalf. I got the deal I wanted without time-consuming and high-pressure negotiations. It was the best car buying experience I have ever had! I arrived at the dealership with the fair market price, financing options & rates, the monthly payment for a specific model and options after having done my homework from Edmunds.com, kbb.com, and bmwusa.com. After... read more

JenA106's profile image
9 years ago

I purchased a car from Bryce Piemonte and Chris Hughes in November and can honestly say they surpassed my expectations. I found them them to be fair, knowledgable, and allowed me to move forward with the process without pressure. Both are very genuine and made me feel very comfortable and confident about my decision. Bryce and Chris were referred to me by my parents who purchased a car from them earlier this year. I know we all will continue to turn to these two over the years for all of our vehicles! 

Minella's profile image
9 years ago

Bryce was great to work with. No high pressure sales tactics. He was honest, professional and worked hard to help us get a fair price on our vehicle. I would definitely recommend this dealership because of our experience with Bryce! 

JeremyWBengtson's profile image
JeremyWBengtson 
9 years ago

I came into this dealership for the first time now knowing what to expect. I met Bryce outside and let me tell you. He was very polite, honest and very easy to work with. I bought a used car and had a few questions about the car and he answered every single one. I had a wonderful experience and never thought car buying would be so easy. If you come to look at a car at BMW of West Springfield, I'd recommend Bryce Piemonte to be your salesman. Excellent service, very polite, honest and took care of any questions I had. 5 Stars... read more

Tim2525's profile image
9 years ago

From the time I walked into the dealership I found that my car buying experience was unlike any other. Bryce Piemonte was a tremendous asset to both myself and my wife as we were buying a BMW for the very first time. The time Bryce spent with us to go over every aspect of each of the cars we were interested in looking at really allowed us to narrow down the vehicle which we ended up buying. Then the experience going though the car buying process was very easy and everyone we met at the dealership was very pleasant and helpfu... read more

MN John's profile image
9 years ago

I found a great internet deal on a somewhat unusual, particular used car at BMW of West Springfield. So I flew in from Minnesota to buy the car. Before I did their man Justin was absolutely honest in describing and testing the car, so that I did not waste my time and airplane ticket. He held the car for two weeks for me with a credit card deposit. Upon arrival, their man Paul picked me up at the airport. Justin was awesome to work with. I bought the car and drove it 20 hours to get back home. A few days later I got a call fr... read more

Cricket0102's profile image
Cricket0102 
9 years ago

I found this dealership to be the rare gem that did not enter in to a high pressure, this deal is only going to last to the end of the day, type of sales tactics. Bryce (the salesperson) answered a myriad of questions throughout the day and demonstrated a thorough knowledge of the car, pros/cons, terms of the leasing agreement, and just about anything else. I would absolutely return to this dealership and most definitely would ask to work with Bryce for my next purchase. 

Diesel09's profile image
9 years ago

I had called BMW of West Springfield regarding an X1 that they had in their inventory. I was linked with Bryce Piemonte, whom was very pleasant, accommodating, and no pressure. I am a Connecticut customer, and have a very challenging schedule. Bryce made it possible for me to take a car home to show to my wife, and also was competitive with his pricing. Unfortunately we decided to go for another make and model, but the experience at BMW of W. Springfield was great thanks to Bryce. I would certainly revisit him and the dealer... read more

Frequently asked questions about BMW

How is BMW rated?

BMW has a 4.2 star rating with 900 reviews. 

When is BMW open?

BMW is closed now. It will open at 9:00 a.m.