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The BMW Group company profile. The special fascination of the BMW Group not only lies in its products and technology, but also in the company’s history, written by inventors, pioneers and brilliant designers. Today, the BMW Group, with its 31 production and assembly facilities in 14 countries as well as a global sales network, is the world’s leading manufacturer of premium automobiles and motorcycles, and provider of premium financial and mobility services.
920 Boston Providence Tpke, Norwood, MA, 02062, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 8:00 a.m. to 9:00 p.m. | |
Tue | 8:00 a.m. to 9:00 p.m. | |
Wed | 8:00 a.m. to 9:00 p.m. | |
Thu | 8:00 a.m. to 9:00 p.m. | |
Fri | 8:00 a.m. to 6:00 p.m. | |
Sat | 8:00 a.m. to 6:00 p.m. | |
Sun | 12:00 p.m. to 5:00 p.m. |
"Out of Warranty Electrical Problem " My car is 8 years old and has about 176,000 miles on it, and recently developed an electrical problem. My trusted BMW independent mechanic recommended visiting a dealership for my electrical issue, so I took it to BMW Gallery of Norwood since they did two recalls for me in Fall 2018. Kaiser Rivera was my Service Advisor and he was great. He actually listened to my concerns, and what steps I had already taken to identify the problem, and made recommendations about how to prioritize the di... read more
"car was towed and dropped off over the weekend" My customer service rep picked up my vmail and email over the weekend and handled everything flawlessly. Dan McDonald was in constant communication throughout the Sat night dropoff thru the Tuesday pickup.
"Top notch service department. " Excellent service and quality lead by Stan Sooklal and Teresa Mullen. Highly recommend this location as the team in place is professional and will do their best to cater to your needs.
"A little bit unconvenince. " Over my experience was good. Your dealer need to offer free car rental if customer’s car need to stay overnight for fixing. Nissan, Toyota and accura offer this.
"BMW Gallery is extremely professional and courteous" Everyone at the dealership, from the individuals who greet you in the garage to the service personnel are terrific. They are respectful of your time and keep you informed every step of the way regarding the service required and cost.
"Great job and excellent advisor" My BMW X5 was sent for maintenance and BMW recall fix. My new advisor Ali Kooros clearly explained all issues for maintenance and recall fix. He managed to scheduled the date, car rental and applied suitable discount/coupon to adjust the final cost. The technicians did an excellent job to bring back a car like renewed. I am very grateful for everything.
"Very helpful " Carlos was very helpful. He answered all the questions I asked and I liked that he was corcerned about my safety I really appreciated it 🤙🏻
"Tire replaced" Super friendly and very helpful and professional. Very happy with service provided. Will return for further work. Everyone was very pleasant to deal with issue we had.
"Great service and prompt service" Experience was great; timely, professional, courteous. All the right things one hopes for when having one’s vehicle serviced. I would highly recommend this service center to friends and family members.
BMW has a 4.6 star rating with 2,447 reviews.
BMW is closed now. It will open at 8:00 a.m.