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BMW
- Automotive
- Norwood, MA
About this business
Location details
920 Boston Providence Tpke, Norwood, MA, 02062, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 9:00 p.m. | |
| Tue | 8:00 a.m. to 9:00 p.m. | |
| Wed | 8:00 a.m. to 9:00 p.m. | |
| Thu | 8:00 a.m. to 9:00 p.m. | |
| Fri | 8:00 a.m. to 6:00 p.m. | |
| Sat | 8:00 a.m. to 6:00 p.m. | |
| Sun | 12:00 p.m. to 5:00 p.m. |
"Excellent Service - we drive 50 miles for it!! " As always this team from sales to service are incredible we actually drive over 50 miles to service our car at Norwood -Prime Motor Group! They are fast efficient and always a pleasure to deal with!
Business response:
Leslie and Rick - thank you for the extra effort it took to come and see us. The entire team at BMW of Norwood is proud to serve you!
"After all it is a BMW" In for a recall on turbo water pump, suspension work and valve seals. Technicians found some other needed maintenance items. Work is impeccably documented requests are not executed prior to approval and they are always happy to explain anything that is unclear. In short, you get exactly what you pay for. Loaners are always clean and current model so a little extended test drive never hurts. Car drives and feels like new. Should be good for the next 10k for an oil change and general servicing.
Business response:
Hi Frank - Thanks for trusting us with your vehicle! We are thrilled that you received communicative service and enjoyed your loaner while your car was in the shop. More than anything we are happy that your car is driving smoothly. We appreciate your review and look forward to assisting you with your new service.
"Excellent Service " Brought my car in for a recall and they took care of me and my car. Offered me a shuttle home and when the car was ready the next morning I was offered a ride back to the dealer to pick up my car. I was shocked, I could not believe that any car dealer would do this but only at BMW will I have this type of service. That’s why I am a repeat customer and will continue to be.
Business response:
Hi Ben - Thanks for trusting us with your business! We are delighted that the shuttle service made your recall repair appointment more convenient. We are grateful to have your repeat business and look forward to assisting you next time at BMW of Norwood.
"Very Helpfull!!!" Although I did not buy a car at the dealership I would like to acknowledge how helpful Heather Dumas (finance manager) in providing information regarding various products. I found her very professional and available to me to answer various questions, etc. She is an asset to the dealership. Additionally Jason the sales person I worked with was great even though I did not buy a car.
Business response:
We are so glad that Heather and Jason were helpful during your visit to BMW of Norwood! If there is anything else we can do to assist with your car search, just let us know. Thank you very much!
"Great experience" My sales person, Jake, was more collaborative than pushy. He heard what I valued and what I didn't care about and found me just the right car. It was used with minimal mileage. He advocated with management to come to a price that made me feel like I got a true value. I highly recommend him and the dealership!
Business response:
Debbie - What a lovely review! It's fantastic to hear that Jake worked with you to find a car that truly makes sense for your preferences. We also love that he found you a great deal. Thanks so much for recommending BMW of Norwood!
"recall Service" Had to bring vehicle in for a recall and while it was there to check car for rough idol. Found reason for the rough idol and replaced part. Car runs great now. Would have liked a loaner of any kind where the car was there for 6 hours. If I didn’t find anyone to pick me up I would’ve been stuck there for 6 hours
Business response:
Hello, Thank you for the great review! We certainly appreciate any and all feedback, and we will certainly make note of your loaner car request. Please don't hesitate to reach out if you need anything in the meantime, we hope to see you again here at BMW of Norwood!
"Very Professional" Wouldn’t go anywhere else for my annual service. Right next door in Norwood makes it easy. Ask for a courtesy loaner. Top notch service.
Business response:
We’re delighted we could deliver an excellent experience! Thanks for the terrific review. - BMW of Norwood Team
"Excellent" From start to finish everyone was wonderful. Paul was very knowledgeable in regards to the vehicles & matching my preferences. Alex my sales rep was patient with us & made us feel welcomed at all times. He presented us with many options & was prompt with all information & paperwork needed to complete the deal. Edison the finance rep answered all our questions thouroughly & made us feel comfortable to ask anything. He walked through every detail & knee what he was talkin about without having to ask anyone. Overall... read more
Business response:
It makes our day to hear that you had an excellent purchasing experience with the team at BMW of Norwood! We love that Alex made you feel welcome at our dealership and gave you all the information you needed to make the best decision for you. Thanks so much for the positive feedback, we hope you are loving your new car.
"Honest and Straightforward" Hi had problem with my 2013 X5 trunk latch wasn’t working called on a Sat morning at 8 am everything fixed by 11 they were totally booked but let me come in because it may have been a hazard. Plus they just charge be for an hour work so price was very very fair. To be honest I was surprised that they would hammer me. But they didn’t. So I think you are good if you go there. It always more at the dealership but your paying for piece of mind. Ask for Dan he is an Honest guy and knows everyone is bu... read more
Business response:
We are so glad that our team was able to get your BMX X5 in for service quickly and make sure that you're safe out on the roads. It's wonderful to hear that Dan provided honest service and that you got a fair price. Thanks so much for choosing BMW of Norwood!
Frequently asked questions about BMW
How is BMW rated?
BMW has a 4.6 star rating with 2,447 reviews.
When is BMW open?
BMW is open now. It will close at 6:00 p.m.