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BMW
- Automotive
- Norwood, MA
About this business
Location details
920 Boston Providence Tpke, Norwood, MA, 02062, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 9:00 p.m. | |
| Tue | 8:00 a.m. to 9:00 p.m. | |
| Wed | 8:00 a.m. to 9:00 p.m. | |
| Thu | 8:00 a.m. to 9:00 p.m. | |
| Fri | 8:00 a.m. to 6:00 p.m. | |
| Sat | 8:00 a.m. to 6:00 p.m. | |
| Sun | 12:00 p.m. to 5:00 p.m. |
"Great service as always" Dan McDonald has been my Service Adviser for over 10 years. He is knowledgeable, professional and very friendly. I will say that I was disappointed that the price of detailing my car went from $165 to $269, so did not get that done.
Business response:
We are truly honored to have you as a BMW of Norwood customer for over ten years! We appreciate your feedback as well. Thank you so much for the compliments of Dan, we look forward to seeing you next time.
"Service call" Fixed problem in timely fashion. Did a great job. I’m very happy with the service provided. Sent me photos of the problem to document.
Business response:
Rob - Your feedback is much appreciated! We are delighted that your car was repaired and that you were back on the roads in a timely manner. Thanks so much!
"Pristine detail" The detail on my SUV was completed superbly. I am very pleased with the job they did. I would definitely recommend BMW Gallery of Norwood to my friends and family. Thank you!
Business response:
All of us at BMW of Norwood are happy to see this wonderful feedback! Thank you!
"Excellent service" I am very pleased with the professionalism and high standard service I always get at this dealership whenever I take my x5 BMW for service. I have to also mention that Teresa Mullin my service advisor has been attentive to my requests and addressing all the issues I bring up to her. She is excellent.
Business response:
We are so happy to hear that you can depend on our team for professional service, every time! Thank you so much for trusting us with your BMW X5. We truly appreciate your repeat business and your kind review.
"5 star service" They were very accommodating to the service my car needed even without a prior appointment! .I would highly recommend BMW Norwood and their friendly staff!
Business response:
Thank you for the positive feedback about your recent visit to BMW of Norwood!
"Service experience was exactly what I would want and expect." I recently switched my service liaison to Carlos and he was top notch. The service experience was exactly what I wanted from Gallery BMW given my investment in their vehicles.
Business response:
Thanks so much, Ronald. We look forward to your next visit with us!
"Dan Macdonald is the best" Dan Macdonald is the best I have been working with him for close to 20 years. He always goes the extra mile. In addition I couldn't be happier that BMW is now part of Prime they r the best and there is no better. I have been a Prime customer for 20 years too.
Business response:
Hi Jeff - We cannot thank you enough for your 20 years of business! We are thrilled that you've been able to depend on Dan and Prime to take excellent care of you and your vehicle for all that time. We look forward to our continued relationship!
"Quality service " Excellent customer service.,Called me in a good time frame for the quote of my service. Answered all questions effectively!! Highly recommend The BMW Gallery in Norwood!
Business response:
Thanks Tam! We really appreciate you taking the time to recommend us. It's wonderful to hear that your latest service experience was such a success. Hope to see you next time at BMW of Norwood!
"Great experience " Good honest service by an attentive staff. Dan was great. Car was returned as promised and cleaned. Adrian in sales is at the top of his game. I highly recommend this team.
Business response:
Thank you for taking the time to review BMW of Norwood. We're thankful to have you as a customer.
Frequently asked questions about BMW
How is BMW rated?
BMW has a 4.6 star rating with 2,447 reviews.
When is BMW open?
BMW is open now. It will close at 6:00 p.m.