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BMW
- Automotive
- Norwood, MA
About this business
Location details
920 Boston Providence Tpke, Norwood, MA, 02062, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 9:00 p.m. | |
| Tue | 8:00 a.m. to 9:00 p.m. | |
| Wed | 8:00 a.m. to 9:00 p.m. | |
| Thu | 8:00 a.m. to 9:00 p.m. | |
| Fri | 8:00 a.m. to 6:00 p.m. | |
| Sat | 8:00 a.m. to 6:00 p.m. | |
| Sun | 12:00 p.m. to 5:00 p.m. |
"BMW of Norwood exceeded all of my expectations of a car..." BMW of Norwood exceeded all of my expectations of a car buying experience. Jamie Chomo made me feel like a valued member of the dealership family. The car was perfect when delivered and Junior, the finance manager was extremely friendly and professional. I wish I could give them more than 5 stars as their rating. Truly a pleasurable experience. If you’re in the market for a new car, go see my friend Jamie at BMW of Norwood. You won’t be disappointed.
Business response:
Reviews like this one make us smile! We are delighted to hear that Jamie and Junior made your car-buying experience five-star worthy. We appreciate you recommending us and hope that you are absolutely loving your new vehicle. Thank you from our BMW of Norwood team!
"Pleasant to deal with. The internet sales team listened..." Pleasant to deal with. The internet sales team listened to what I wanted and worked hard to get it for me. They presented a fair price without having to haggle which was a pleasant surprise. My only issue is why did I have to deal with 6 people (not including emails I received from 2 other folks) to get the deal done? It would have been nice to streamline it to maybe 3 people. The salesperson (whom I didn’t actually meet), the tech genius, the finance person. We we... read more
Business response:
Jan, thank you for taking the time to leave us this review and feedback. We do strive for streamlined service here, and I will be sure to share this with my team to see what we can do to make it more convenient and clear for our future customers. We do hope that you continue to enjoy your newly purchased vehicle, and if there is anything more I can do to assist you, please don't hesitate to give me a call. Thank you, Ian Cunningham - General Sales Manager - 781-278-1419
"I want to thank Dee at BMW Norwood she’s awesome to work..." I want to thank Dee at BMW Norwood she’s awesome to work with. We visited the dealership multiple times with many questions never once were we pressured in any way to purchase a car. The first time we looked around and second time took a car for a ride still no pressure. I told Dee we were thinking between 2 cars but still wanted to look around again no pressure. I have never had an experience like this, it’s great. Normally I hate going to dealerships. We purchas... read more
Business response:
We understand that the car-buying process can be intimidating and it's wonderful to hear that Dee made it pressure-free. Thank you so much for allowing us the chance to earn your business! We are so glad that you were able to find the right vehicle for you, and we love to know that you're happy. Enjoy your day! - BMW of Norwood team
"Always a great purchase experience" I've been dealing with BMW Norwood for many years (having purchased many vehicles there). I wouldn't go anywhere else and highly recommend this dealership. Quality of vehicles, price, service and top notch management and sales staff.
Business response:
Reviews like this one always make our day, Patrick! It makes us proud to know that we've been earning your repeat business over the years by providing exceptional service. Thank you for continuing to come to BMW of Norwood for all your car-buying needs, and thank you for the hearty endorsement!
"Awesome service as always. Didn’t realize how dirty..." Awesome service as always. Didn’t realize how dirty inside windows were until after oil change visit. Made my day. And employees are always upbeat and helpful.
Business response:
Thank you for sharing this feedback! We're glad to know that the BMW of Norwood team took care of you, and your vehicle!
"Very prompt and responsive- Service team was courteous..." Very prompt and responsive- Service team was courteous and professional for sure! I really appreciate Francisco being available and responding via text! His delivery was thoughtful and genuine. No one wants to hear that they have to spend more money than expected. He was great!
Business response:
Thanks for taking the time to leave BMW of Norwood a review! It made our day to hear that Francisco took care of you during every step of the process. Our team looks forward to working with you at your next visit!
"Always great service! Highly recommend Carlos as your..." Always great service! Highly recommend Carlos as your service advisor. He is by far one of best service advisors I’ve worked with at any dealership.
Business response:
Thank you for taking the time to leave BMW of Norwood a five-star review! We are so happy to hear that Carlos consistently takes care of you!
"I had a problem in electrical brake light system on my..." I had a problem in electrical brake light system on my 228i BMW. The service department to the rescue! The service department arranged for a “loaner”. The procedure for a loaner car was efficient and painless. The repair to the car was fast, efficient and under warranty. Thank you BMW Service Department.
Business response:
Thanks for taking the time to write BMW of Norwood a five-star review! We're happy to hear that our service team solved your BMW 228i's brake light. We are committed to getting you back on the road safely!
"Service Department" The Service Department is awesome! Francisco my Service Manager is the best. He provides an exceptional level of service. I have been a 4 plus year client.
Business response:
Hi Peter - Thank you so much for being a loyal BMW of Norwood customer! We are delighted that you can depend on Francisco to deliver excellent service, every time. Have a wonderful week!
Frequently asked questions about BMW
How is BMW rated?
BMW has a 4.6 star rating with 2,447 reviews.
When is BMW open?
BMW is closed now. It will open at 8:00 a.m.