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BMW
- Automotive
- Norwood, MA
About this business
Location details
920 Boston Providence Tpke, Norwood, MA, 02062, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 9:00 p.m. | |
| Tue | 8:00 a.m. to 9:00 p.m. | |
| Wed | 8:00 a.m. to 9:00 p.m. | |
| Thu | 8:00 a.m. to 9:00 p.m. | |
| Fri | 8:00 a.m. to 6:00 p.m. | |
| Sat | 8:00 a.m. to 6:00 p.m. | |
| Sun | 12:00 p.m. to 5:00 p.m. |
"CPO purchase" Everyone I worked with was very professional and kept their word. Happy with experience overall. Jake went above and beyond to assist me in the sales process.
Business response:
Thank you for your positive feedback! We are delighted that you drove home from BMW of Norwood a happy customer. If there is anything else we can do to help, please let us know.
"Reliability " After making my first BMW purchase, I have continued to be able to rely on Jake Archer whenever I have reached out with questions. He’s been great at following up and the customer service did not stop once my vehicle purchase was completed. This level of care and customer service is a first for me and I highly recommend the BMW of Norwood and Jake for your sales needs.
Business response:
Hi Sonia - We are delighted to hear that you can turn to Jake whenever you have any auto concerns and know that you'll receive excellent service. Thank you very much for recommending him and BMW of Norwood! We are grateful for your business.
"Excellent service as usual" On time, clean, vacuumed car and quality service. Short wait to check in and get started. Wait area upstairs is best with coffee and bagels
Business response:
Thank you for your review of BMW of Norwood! We are so pleased to read your positive feedback about your recent service visit and glad the bagels and coffee were delicious! Hope to see you again soon!
"Carlos is the best" I've exclusively brought my BMW's to the BMW of Norwood for all of my maintenance needs. The staff is always friendly, fast and accurate. Carlos is the advisor i've seen the most and can't speak highly enough of his service. Thank you, Carlos!!!
Business response:
Thank you for your review of BMW of Norwood! Your loyalty to our dealership is greatly appreciated and we are happy to read your kind words about working with Carlos on our team. We look forward to your next visit and hope you have a great day!
"Very helpful and knowledgeable staff and management" Everything a well run dealership should be! Well maintained showroom, good test driving experience, good knowledge of their product. No sales pressure, sincere desire to serve the customers needs.
Business response:
Thank you for your review of BMW of Norwood! We appreciate your business and your support. Customer service is very important to us and we are delighted this was shown to you. Have a great day!
"Always outstanding " I always buy and service my car at this dealership and I was always content , they have excellent customer service and they communicate well with their clients . Thanks Ali Kourous my advisor for all the help !
Business response:
Jocelyne, thank you for being a loyal customer of BMW of Norwood! We love seeing positive feedback like this and especially the compliments of Ali. We look forward to seeing you next time.
"Service" As always very happy with the service experience at BMW Norwood. The staff are very polite and professional. The dealership is also a welcoming place to wait while car is being serviced.
Business response:
Thank you for your 5-star review of BMW of Norwood! We are so pleased to read your positive feedback about your recent service appointment and we hope you will consider us again in the future. Have a great day!
"Service" Positive experience with BMW of Norwood. I am a loyal customer. I have purchased many cars from them because of the high quality of the cars and positive experience with the dealership. Service was performed in a timely manner and explained to me. My car was returned to me cleaned and staff was friendly and polite.
Business response:
We can't thank you enough for being a loyal BMW of Norwood customer! It really means a lot to hear that you've had positive experiences with both our Sales and Service Teams. We truly appreciate your continued support and look forward to working with you for years to come.
"Great Experience!!" It was a pleasure to buy a car from BMW NORWOOD. They made everything so easy, stressless and just a wonderful experience. I definitely recommend them to anyone.
Business response:
Steve, it means so much to us to see your review! Thanks from the team at BMW of Norwood and we look forward to working with you again soon.
Frequently asked questions about BMW
How is BMW rated?
BMW has a 4.6 star rating with 2,447 reviews.
When is BMW open?
BMW is closed now. It will open at 8:00 a.m.