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BMW
- Automotive
- Norwood, MA
About this business
Location details
920 Boston Providence Tpke, Norwood, MA, 02062, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 9:00 p.m. | |
| Tue | 8:00 a.m. to 9:00 p.m. | |
| Wed | 8:00 a.m. to 9:00 p.m. | |
| Thu | 8:00 a.m. to 9:00 p.m. | |
| Fri | 8:00 a.m. to 6:00 p.m. | |
| Sat | 8:00 a.m. to 6:00 p.m. | |
| Sun | 12:00 p.m. to 5:00 p.m. |
"We stumbled upon the dealership by accident and ended up..." We stumbled upon the dealership by accident and ended up buying a car thanks to the incredible service we received by Jason Nassif! We were u decided on a vehicle and he was super knowledgeable and answered every question that we had. Finance guy Edison was incredible too! Thanks for the great explanation!
Business response:
It is our pleasure to provide you with the information needed to make the best purchasing decision for you, Jody! We are delighted you had a good experience working with Jason and Edison. All the best and we hope to have the opportunity to work with you again in the future at BMW of Norwood!
"Oil, Lube & Filter maintenance " Another great experience with Teresa Mullen who is a long time constant service representative that always provides exceptional service and keeps the consumer((Car Owner) in mind. Car was washed, vacuumed, and ready within 90 minutes. Thank You BMW Gallery!
Business response:
Hi Rob - We love that you can turn to Teresa for all your auto service needs and know that you will receive five-star care! Thank you so much for being a loyal BMW of Norwood customer.
"Very good service " Service was fast and courteous. A new loaner was offered which many BMW dealer don’t offer anymore (such as Sudbury).. I will come back for service or sales.
Business response:
It's fantastic to hear that your recent service visit went smoothly! Thank you for allowing us the opportunity to earn your business. We look forward to your next visit with us at BMW of Norwood.
"As usual with flawless service for my routine maintenance. " While excellence in service is to be expected based on my previous experiences, the more important aspect of being a customer is the professionalism and friendliness of the advisor. Ms. TeresaMullen was very knowledgeable about BMW and always suggest services needed, while telling customer what is NOT recommended. She does instill trust in the customer. This has made BMW Norwood the service center for me to go to.
Business response:
Richard, it's great to hear that you can trust Teresa to provide honest and knowledgable customer service. Thank you for choosing to service your BMW with us at BMW of Norwood - we're grateful for your business.
"Perfect" Great. I have been a customer for the past 32 years. That should give the answer to service, quality and relationship. Same as sales. I guess I am at my 8 car and I do buy them, not leasing them. I still get them and service them at the same place.
"Great work, pricing and car was cleaned at the end...." Great work, pricing and car was cleaned at the end. Online booking system is very easy. Pick up drop off is also easy, service staff was friendly
Business response:
Hi Sage - Perfect! We are thrilled that your car is running smoothly after your visit to BMW of Norwood. Thank you for the positive feedback about our service. If any future issues should arise, the team at BMW of Norwood will be here to help.
"The service department and my service representative,..." The service department and my service representative, Francisco, are always extremely professional, courteous and always willing to go the extra mile to please their customer.
Business response:
It means a lot to hear that you can depend on the BMW of Norwood team for professional service, every time! Thank you so much for coming to us for all your auto service needs. We appreciate your continued support.
"Never a disappointment. " My experience at Norwood BMW is always fantastic. The dealership, the staff, the service department and especially Dan MacDonald, my service advisor, are the best at what they do. I’ve been a customer for many years and have bought several cars from this dealership and have always been well taken care of. I would highly recommend this dealership and their excellent staff to everyone who is looking customer service and care.
Business response:
Hi PJ! Thank you for your review of BMW of Norwood. Your loyalty to our dealership is truly appreciated along with your kind words about working with Dan on our team. We are grateful for your recommendation and we look forward to seeing you again soon!
"Excellent service" I couldn’t have had a better experience when purchasing my BMW X5. Jason was professional, accommodating and was always available for my questions. I’d recommend anyone to Norwood BMW and tell them to make sure they go see Jason!
Business response:
Congratulations on your new BMW X5! We are thrilled to hear that Jason made your car-buying experience such a success. Thank you so much for recommending him and BMW of Norwood.
Frequently asked questions about BMW
How is BMW rated?
BMW has a 4.6 star rating with 2,447 reviews.
When is BMW open?
BMW is closed now. It will open at 8:00 a.m.