BMW reviews | Auto Repair at 9109 W Fairview Ave - Boise ID

BMW

Name: BMW
Address: 9109 W Fairview Ave, Boise, ID, 83704, US
Telephone: (888) 295-8415
Price range: $$
Rating: 4.9

4.9

★★

1370 reviews

|Automotive|Boise, ID 83704

9109 W Fairview Ave, Boise, ID 83704

(888) 295-8415

https://www.petersonbmw.com/

Auto Repair, Car Dealers

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About

The BMW Group company profile. The special fascination of the BMW Group not only lies in its products and technology, but also in the company’s history, written by inventors, pioneers and brilliant designers. Today, the BMW Group, with its 31 production and assembly facilities in 14 countries as well as a global sales network, is the world’s leading manufacturer of premium automobiles and motorcycles, and provider of premium financial and mobility services.

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4.9

★★

1,370 reviews

5★1,293

4★67

3★10

2★0

1★0

1002 Reviews4.9DealerRater
364 Reviews4.9Google
4 Reviews5.0Edmunds

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Reviews(1004)

Google Reviews(364)

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Recommended

Richard on DealerRater

★★

4 days ago

"Another great experience. The personnel were friendly..." Another great experience. The personnel were friendly and knowledgeable, and the service work was timely and thorough while I waited. I really respect the service department.

Business Response:

Thank you so much for the review! We love getting feedback like this, we couldn't be happier that you had a positive experience with us.

Dan on DealerRater

★★

10 days ago

"No problems to this point after years of service " They do what they say they are going to do and they do it on time. Completed work on time. They are very clear about the work they have performed.

Business Response:

Thank you so much for the review! We are so glad you had a positive experience with our BMW service department.

UserBMW2020 on DealerRater

★★

10 days ago

"When we took our car to Ryan, we were not sure if we..." When we took our car to Ryan, we were not sure if we really had an issue but wanted to make sure the car was safe. We are not extremely knowledgeable about cars but felt something might be wrong. Ryan listened and took our concerns seriously. He then explained to us what could cause our concerns and then thoroughly explained what was done to get the car in perfect condition for safe driving. Our experience with Peterson BMW has been beyond excellent

Business Response:

Thank you for the review! We appreciate the nice things you had to say about your service experience.

luke on DealerRater

★★

12 days ago

"Quick, Efficient service" I was traveling through Boise and Peterson got me in and out the door in a couple hours for an oil service. Great customer service! and very prompt responses on any questions I had.

Business Response:

Thank you so much for the review! We appreciate your feedback.

John on DealerRater

★★

12 days ago

"Outstanding Service Experience" My BMW 325Xi was serviced and given a thorough vehicle check while I waited. Ryan provided consistently outstanding management of my service experience throughout my wait in the showroom, including providing me with a text to send him any questions, comments or concerns while I waited. My car was finished in time for me to get to my appointment in Eagle. Everything went like clockwork and I am very impressed with the service I was given.

Gene on DealerRater

★★

15 days ago

"I had a water pump failure on my 2008 i328. When the red..." I had a water pump failure on my 2008 i328. When the red light went in, I was right next to Peterson BMW service. I parked there to get help. The service was done relatively quick and at a competitive price. I got a good explanation on the repare options. The engine was cleaned well after the repare. The only issue I had was the proactive update on the status of the initial troubleshooting. I had to call the service myself to get the update.

Business Response:

Thank you for your feedback, we are sorry that you had to call back in for an update. This is definitely something that we can work on. We are glad the rest of your experience went well.

UnclePat on DealerRater

★★

17 days ago

"Promptly resolved a routine service matter I came in for...." Promptly resolved a routine service matter I came in for. Great follow-up on questions I raised, referred me to the appropriate resource (a BMW “genius”) who handled them quickly and professionally.

Business Response:

We're happy to hear you had such a positive experience with our team! Please don't hesitate to reach out if there's anything additional we can do for you.

mikeq27 on DealerRater

★★

18 days ago

"bought a new BMW in Bellevue and needed service while on..." bought a new BMW in Bellevue and needed service while on a road trip to reset some sensors. called Boise BMW and they got me very quickly and fixed my issues with no hassles. very professional staff, waiting area is great. Customer service was very good. would bring my car back for service, however, we are in WA. so will have to have repairs done locally.

Business Response:

Thank you so much for sharing your experience with our service department. Our goal is 100% customer satisfaction and it sounds like we achieved that goal with you. We want every experience to be “five stars”! Our service team will be thrilled to hear your feedback!

weaton69 on DealerRater

★★

20 days ago

"Excellent communication with the service writer...." Excellent communication with the service writer. Workmanship is also excellent. My trust level for this dealership is very high! I will have all of my service done here in the future.

Business Response:

Thank you for the kind review. We really try hard to offer the best service in the valley! Thank you for being a loyal customer and we look forward to working with you in the future.