BMW

"Great Customer Service!" I had my BMW in at a local dealership that services my other vehicles for an oil leak. My usual dealership could not service the BMW because they did not have the tools needed but did find that my oil pan was the cause of the leak. I contacted BMW and Ryan McCalla set up a service time for me with a car to drive. I was coming from out of town and would need something to drive while I was in Boise and back home to Twin Falls while they worked on my car. I also had to recalls that they took care of while they had my car at the dealership. My car was scheduled to be with Peterson for 2 days. On my way to Boise I experienced some issues with my brakes that Les Schwab had replaced in the previous weeks. When I arrived at the dealership Ryan made sure that his techs would also take the time to look at my brakes for me. Ryan had a beautiful 2019 BMW for me to drive while they were working on my car and no extra charge for me to drive it home to Twin Falls and back to Boise. Ryan also called and explained what was wrong with my breaks and helped facilitate the repair with Les Schwab in Boise. Ryan and his team at Peterson BMW went above and beyond with the service on my car and with the brake issue that was not even their problem. I would highly recommend them to anyone who needs service or if you want a new BMW.

"Timely and excellent customer service" I am currently not living in Idaho and was my first experience with this dealer and had to have a windshield replaced on my 2019 X5 - 50i with a schedule that would work with my time in town. Ryan set up a schedule that would work for me and kept me apprised via text at progress and timing regarding completion of service which I appreciated.

"Most Competitive and great service!" I called BMW to get an estimate to get new tires for my BMW X3. Tanya Gave me the best estimate and the best service Too!!! Thank you,

"Turn around time from start to finishing the service seamles" Dealerships get a reputation for being costly. We found that Peterson BMW work with us on price, military and senior discounts in addition to the points program they offer. It all adds up! The service staff is knowledgeable, friendly and really take care of us. The overall experience is always productive and pleasant.

"Excellent Customer Service" Service Staff was extremely attentive and prompt. All maintenance issues were addressed for a reasonable price. I own 4 BMW's and they always take care of the car as well as the owner at the highest level possible.

"Best car buyig experience ever!" My experience at Peterson Motors exceeded all of my expectations. The staff was knowledgeable and friendly. The credit experience was an easy process and I never felt any pressure usually evident in a dealership. KUDOS

"Check engine light kwickly resolved" Service personal quicly identified the problem, advised on the work to be done. Ordered the necessary part and installed when received. Tonya Stroup was very attentive and guided me through the process. It is a pleasure dealing with her and the service staff designated for the job.

"Happy with the service" I had an oil change and brake service performed on my older BMW to ensure my daughter gets to University safely. Ryan was exceptional, ensuring that the car was completely checked out and in running order. He was very friendly and took great care with us. I will go back again.