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BMW
- Automotive
- Boise, ID
About this business
Location details
9109 W Fairview Ave, Boise, ID, 83704, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
"Ryan and his team always take great care of my M3. They..." Ryan and his team always take great care of my M3. They always deliver what they promise. I couldn’t be happier!
Business response:
This is so great to hear! Thank you so much for writing about your service experience here at Peterson BMW.
"I appreciated Colby Thomas’s low pressure sales approach...." I appreciated Colby Thomas’s low pressure sales approach. He was very knowledgeable and answered all of my questions. He made the buying experience pleasant and easy.
Business response:
We're happy to hear you had such a positive experience with Colby here at Peterson BMW! Thank you for your business and please don't hesitate to reach out if there's anything additional we can do for you.
"Service is outstanding. Madison is always friendly,..." Service is outstanding. Madison is always friendly, knowledgable & efficient. I've had very poor previous experiences with Utah BMW dealers so Peterson BMW has earned my business. In fact, we ended up buying a new BMW while the service work was being completed on the old BMW. Only complaint would be that there is never a loaner car available. I live 300 miles away, so the trips to Boise usually involve multiple errands that would be nice to take care of instead of sitt... read more
Business response:
Thank you so much for the feedback. Madison will really appreciate the nice things you had to say. We are sorry about the loaner car situation, please let us know when you will need one when you make your next appointment. We will try our best to accommodate.
"Madison was very helpful, addressed my concerns. I am..." Madison was very helpful, addressed my concerns. I am very pleased. All service work performed perfectly. Thanks
Business response:
Thank you so much for the 5 star review! Peterson BMW thanks you for the 5 star review.
"Scheduling was very easy and convenient. Ryan is always..." Scheduling was very easy and convenient. Ryan is always excellent with communication, responsive to our phone calls, and is helpful and knowledgeable.
Business response:
Peterson BMW would like to thank you for the 5 star review! We are thrilled that you enjoyed your service experience with us. Please do not hesitate to reach out if there is anything additional we can do for you.
"Ryan was very supportive in helping us get or BMW X3 back..." Ryan was very supportive in helping us get or BMW X3 back on the road after a very trying experience with another service facility. We look forward to working with him and Peterson BMW to enjoy many more years with that car.
Business response:
We are happy to hear that Ryan was able to help you get back on the road. We look forward to helping you in the future.
"Should have clean wiped the door thresholds and better..." Should have clean wiped the door thresholds and better cleaned the replacement windshield glass. Should have replaced the interior plastic windshield tab on the lower left of the windshield. I liked this tab as it allowed for holding parking garage stubs, etc.
Business response:
Thank you for the feedback. Unfortunately, we are not able to identify you name given in this review. We would be happy to discuss this further with you, please reach out to Rafael Cuevas at 208-378-5980 so that we can further assist you.
"My dealer rating is solely based on my experience with..." My dealer rating is solely based on my experience with the Service Department, and Ryan McCalla in particular. Over the last 25 years, I have had my cars serviced at several BMW dealerships in Chicago and more recently in Boise. Ryan McCalla is one of the best service advisors that I’ve had the pleasure to work with. He is knowledgeable, honest and practical in his advice so I always feel that my cars are being well taken care of. Every dealer should have a Ryan on ... read more
Business response:
We try really hard to make sure each guest has a positive experience at our store, so this review really means a lot to us. Ryan is a real asset to us here at Peterson BMW and we feel very fortunate to have him a part of our team. We hope you will continue to come and service your BMW here, we look forward to working with you again.
"Excellent service as usual. Prompt and timely..." Excellent service as usual. Prompt and timely responses either by texts and returned phone calls.
Business response:
Thank you so much for the 5 star review! We appreciate your business here at Peterson BMW.
Frequently asked questions about BMW
How is BMW rated?
BMW has a 4.7 star rating with 2,457 reviews.
When is BMW open?
BMW is open now. It will close at 6:00 p.m.