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BMW
- Automotive
- Boise, ID
About this business
Location details
9109 W Fairview Ave, Boise, ID, 83704, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
"Efficient and friendly. Truly caring. Jake took great..." Efficient and friendly. Truly caring. Jake took great care of us during the process. Appreciate that more than you will know. Thank you so very much.
Business response:
Thank you so much for the great review! We are so glad that Jake took good care of you. We appreciate your business and look forward to working with you again.
"Fast and very courteous service. Finished maintenance..." Fast and very courteous service. Finished maintenance work when they said they would. Check in and check out was a breeze. Highly recommend Peterson BMW.
Business response:
Thank you so much for the recommendation! We really appreciate your business.
"Due to a mistake in scheduling my car was not evaluated..." Due to a mistake in scheduling my car was not evaluated at the appointment time. When the error was discovered they made every effort to diagnose the condition and to let me know my options. I appreciated that.
Business response:
Thank you so much for your feedback! We appreciate your patience with us. We are glad everything worked out. Please don't hesitate to reach out if there is anything additional we can do for you.
"Had a few warranty issues on my 530i xdrive which were..." Had a few warranty issues on my 530i xdrive which were quickly and professionally handled by my service advisor Ryan. He is a truly exceptional individual and a great asset to this dealership. I can highly recommend. John Cardella, M.D.
Business response:
Thank you so much for the this review! It just makes our day when our guests leave having had a positive experience. Ryan will really appreciate your feedback. We look forward to working with you again. Please don't hesitate to reach out if there's anything additional we can do for you.
"Peterson BMW needs to reinstate their car wash service on..." Peterson BMW needs to reinstate their car wash service on serviced vehicles now that Governor Litter and Boise Mayor Mc Lean have lifted the indoor mask mandates! I had my car serviced last week and it wasn't washed (a pre-covid service). Otherwise, Ryan is great and the other staff are always willing to jump in and help if he is busy with other customers. JV
Business response:
Thank you for your feedback. We will forward your review on to management for consideration. We are glad that Ryan and our BMW service team takes good care of you when you come in. We look forward to seeing you again.
"Ryan is always professional, courteous and thorough in..." Ryan is always professional, courteous and thorough in his explanation of service requirements. Safety protocols are in place through the facility during these pandemic times.
Business response:
We would like to thank you for this 5 star review. Our Peterson BMW sales team tries hard to provide everyone with a positive customer experience. Thank you for acknowledging our efforts. Have a great day!
"Service Hero! I wanted to recognize Seth, the BMW..." Service Hero! I wanted to recognize Seth, the BMW Technician who serviced our 2004 325Ci this week. Thank you, Seth, for completing the repair and the effort you put in to clean and inspect the underside of our car to ensure that there were no leaks or other concerns. You put in the extra effort and it demonstrates to us your dedication to your BMW customers. Peterson BMW should be proud of your ability to please the customers who come into your shop for service-related ... read more
Business response:
Thank you Ken! We appreciate you taking the time to write us such a great review. We know you have lots of choices when it comes to a dealership, thank you for being a loyal customer. We look forward to working with you in the future.
"Madison was fantastic and fun!!! Thank you for the great..." Madison was fantastic and fun!!! Thank you for the great service! I will always take by vehicle to Peterson BMW for all of its needs.
Business response:
We're happy to hear you had such a positive experience with our team! Please don't hesitate to reach out if there's anything additional we can do for you.
"Always very helpful and friendly. The service department..." Always very helpful and friendly. The service department is very informative about the work to be done and explains it in terms easy to understand.
Business response:
Thank you for taking the time to write about your experience here and for all the nice things you had to say about your time here at Peterson BMW. We appreciate your and your business. We would love to work with you again.
Frequently asked questions about BMW
How is BMW rated?
BMW has a 4.7 star rating with 2,457 reviews.
When is BMW open?
BMW is open now. It will close at 6:00 p.m.