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BMW
- Automotive
- Boise, ID
About this business
Location details
9109 W Fairview Ave, Boise, ID, 83704, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
"Due to the distance to the dealership, I left the car for..." Due to the distance to the dealership, I left the car for a week. The repair took longer than anticipated but Ryan explained that his team of mechanics down two people. Just as I arrived home, the brake light came on. I checked and the reservoir was low. Not so sure about their 10 point inspection.
"Service writer Jake was excellent and the service work..." Service writer Jake was excellent and the service work done was completed expeditiously even though the fuel pump required came from NJ? Fuel Pump recall?
"Great service and customer service. They go above and..." Great service and customer service. They go above and beyond in their customer service, they ordered an Uber for me since their driver was doing other drop offs and pick ups and wasn’t going to be back for a while.
"Quick service, friendly and knowledgeable staff. Ryan was..." Quick service, friendly and knowledgeable staff. Ryan was a pleasure to work with. I was surprised the car was not washed. I’m annoyed that the survey has a minimum amount you have to put on paper
"Ryan and his team did a great job on our BMW. I..." Ryan and his team did a great job on our BMW. I appreciate their expertise and professionalism. They always take great care of us. Thank you Ryan!
"Peterson was available to replace my tires same day (..." Peterson was available to replace my tires same day ( kinda of an emergency) with what at first seemed to be a rather limited tire type at a competitive price . Easy shuttle arrangements and proactively looked at future service needed (included in my lease) and took care of that too. Very happy
"Loved the video of my vehicle's inspection. I was..." Loved the video of my vehicle's inspection. I was something they hadn't done before, and I thought it was a nice addition. to the written report.
"Very efficient and courteous. It’s not his fault but..." Very efficient and courteous. It’s not his fault but this is the 5th X5 I have had and I have always had loaner cars available and my vehicle has always been washed every time.
"Excellent customer service! They always keep me updated..." Excellent customer service! They always keep me updated on what is going on when they have my car in for service. Service advisor Ryan McCalla is extremely helpful and easy to reach through texting. I have always been very satisfied with the technicians' work. My questions are answered satisfactorily. Never had a problem getting a free loaner car for the duration of service. I highly recommend Peterson BMW.
Frequently asked questions about BMW
How is BMW rated?
BMW has a 4.7 star rating with 2,457 reviews.
When is BMW open?
BMW is open now. It will close at 6:00 p.m.