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BMW
- Automotive
- Boise, ID
About this business
Location details
9109 W Fairview Ave, Boise, ID, 83704, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
"Ryan at Peterson BMW is the consummate professional, of..." Ryan at Peterson BMW is the consummate professional, of course, but also always enjoyable to catch up with, even or maybe especially when my wait time is twice as long as expected due to additional work I elected to do. The only downside is that the explosive surge in auto sales has left the lot devoid of interesting things to ogle, except for the already sold black-on-black M4 sitting in the showroom. I hope nobody notice the drool I left...
Business response:
Peterson BMW thanks you for the review!
"Jake gave fantastic service!! I really appreciate the..." Jake gave fantastic service!! I really appreciate the great customer service. BMW is always trying to make sure that everything is perfect. Also, a very good enviroment
Business response:
Peterson BMW thanks you for the 5 star review!
"Ryan and everybody that I met here seems to give a great..." Ryan and everybody that I met here seems to give a great deal on how you feel about there dealership. My experience there was extremely gratifying. Treated me well.
Business response:
Thank you for taking the time to write about your experience at Peterson BMW!
"Very happy with my first visit for maintenance on my X5...." Very happy with my first visit for maintenance on my X5. I was pleased to get a brand new X5 as my loaner / rental vehicle! The service was don well ahead of schedule, and I was only asked to pay half of the estimated cost of the work. I'll certainly be back when the need arises and heartily recommend this dealership.
Business response:
Peterson BMW thanks you for the 5 star review!
"Ive been into this BMW Service Dept a few times and have..." Ive been into this BMW Service Dept a few times and have had very good customer service with Jake. Really appreciated the video of my vehicle Inspection.
"Excellent customer service and communication. Timeliness..." Excellent customer service and communication. Timeliness of repairs. Gave me a loaner car to use whilst my car was being repaired. Flexible. I am very pleased!
"These service guys are top notch, Ryan communicated..." These service guys are top notch, Ryan communicated extremely well and the service techs fixed my car and it is back to running great, would recommend this service shop to any BMW owner!!
"Numerous visits here, I know what I'm getting into..." Numerous visits here, I know what I'm getting into pricewise and while expensive, they do good work. If you're lucky enough to get Jake as your service rep, it's a good day. He's really patient, knowledgeable, and clear on what needs to be done. I took two stars off because my car was filthy when I picked it up, very disappointing. I know they have a wash and that should have been done before handing the car off.
"Service department could not be better! I was greeted by..." Service department could not be better! I was greeted by name when I walked in at my appointment time, given the price upfront and the timing expectation. They sent a video of the service check as well. Very considerate service.
Frequently asked questions about BMW
How is BMW rated?
BMW has a 4.7 star rating with 2,457 reviews.
When is BMW open?
BMW is open now. It will close at 6:00 p.m.