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9109 W Fairview Ave, Boise, ID, 83704, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
"Great service" Z4 was getting harder to start - thought it was battery at first. And then it would not start, so I wondered if it was the alternator. Then car was completely dead and had to be towed in. Turned out to be the starter and the battery and alternator were still good. I appreciated the honest answers I got and was not charged for services the car did not need. They did find a rock stuck on a pulley wheel that was wearing a drive belt. I'm glad they took time to check out the car enough to notice this and save me ... read more
"Saved the day!" Over the Labor Day weekend, I was driving a vintage 91 325i that I had purchased from a friend back east. (on my way home to Vancouver, WA) Unfortunately, as I drove through Boise, the main belt let go and I was able to get to the side of the road before the car overheated. BMW Roadside dispatched a tow truck within 45 min and I was at the dealer in no time. It was Sunday afternoon and they were closed, so I left my car and a note in the service drop box, taking a flight home. Tuesday, when service was open,... read more
"Great service, flexible scheduling " I bought my BMW at a used car not that's not affiliated with BMW in any way yet, when my car had an issue that was covered by the extended warranty they were able to get me in and be flexible with me based on my schedule. The service I received was prompt and professional and I would definitely recommend Peterson BMW to anyone that's considering buying the best brand that money can buy. I will definitely go to Peterson BMW when it's time to upgrade.
"Superb customer service" By far, Peterson BMW has been the most pleasant, friendly dealership we have been to. I would highly recommend having your vehicle serviced here. They are great!
"Friendly service advisors." This was my first experience with Peterson's BMW service department. I scheduled online and received a prompt email to confirm the appointment. I also received reminders as well. Ryan was very friendly and helpful. I have a rattle in the rear of the car that was investigated as a warranty item as well as regular scheduled maintenance. Unfortunately, Austin could not find the cause for the rattle. My experience here was much better than the dealership in Tri-Cities, WA. I will be coming back to Pe... read more
"Service" The service department got me in right away and called me when they found out what the problem was to my car. I gave them the okay to repair it and they called me the next day to let me know it was ready. They also cleaned my car inside and out.
"Expected better service" My experience in rating the recent service i received was excellent, they diagnosed the problem first thing in the morning, the part was not in stock but was delivered the following day and the car was available for pickup that evening. When comparing the customer care features to other BMW dealers, this one fell way short. We are used to having many safety items checked (like oil, tire pressure, etc), this list was not provided and when requested, was not available. This was important to me because... read more
"New tires. Excellent Service" We went to four other tire dealerships in Boise. The BMW dealership was half the price of the other tire stores in Boise. Excellent service from the BMW team! Very helpful
"HAKUNA MATATA (NO WORRIES!)" Met with a cheerful smile, worry free service and repairs while I went on with day to day life, returned and left with a clean beautiful smooth running vehicle, AGAIN!! THANK YOU
BMW has a 4.7 star rating with 2,457 reviews.
BMW is open now. It will close at 6:00 p.m.