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2643 Lakeside Dr, Lynchburg, VA, 24501, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 9:00 a.m. to 7:00 p.m. | |
Tue | 9:00 a.m. to 7:00 p.m. | |
Wed | 9:00 a.m. to 7:00 p.m. | |
Thu | 9:00 a.m. to 7:00 p.m. | |
Fri | 9:00 a.m. to 7:00 p.m. | |
Sat | 9:00 a.m. to 5:00 p.m. | |
Sun | Closed |
"Customer-Centered Care" This location really devotes time and attention to quality customer care. Service personnel take time to make clients feel like their needs are very important to them. I highly recommend this service location.
"Light on my car popped up" Dealership was very quick to get the car in for a check. Also helpful with questions about resetting mileage. Very good about explaining the work they did on the car.
"As always, great service" The service center never disappoints me as a customer. I just had service on my car and as always, I had another positive experience. Joe is an excellent service advisor.
"B Service " Joe Carmarda was excellent in every manner concerning the service work that was needed. He was helpful in informing me of all that was needed to have my vehicle serviced in a timely and efficient manner
"Excellent service" I went into dealership not thinking I would purchase a car . After receiving an excellent presentation about why it would be. to my advantage to trade in at that particular. time my thinking was change. Each person worked to give me the best deal possible. I was impressed with their professional manner.
"Professional and courteous." Joe with MB always goes above and beyond my expectations with his professionalism and consideration of my service visits. He is also a very genuine person and makes me feel very welcome. I would highly recommend Berglund Mercedes to anyone. Thanks Joe, see you soon!
"A friendly, non-intimidating experience" Having unexpectedly found myself owning a Mercedes, I was a little leery about going to a Mercedes service department, which I considered a bit out of my league. Never have I met with friendlier or more helpful people. Joe was just the best! And Mike, who shuttled me to substitute teach while the car was being serviced, was so helpful. I know nothing about cars, and Joe explained everything to me in language I could understand. The car is all spiffy looking and runs beautifully.
"Mercedes Service " First time visit - very impressed! I had a recall done, schedule B service and and AC air compressor replaced. The service center is very nice and all the employees were very personable. I was very pleased with how everything was handled- they treat you like they have known you forever - great job 👍🏼
"Great People" We loved working with these guys. Dean, David and Doug were a great team. We bought our car online and picked it up the next day. We love our car. Thanks.
BMW has a 4.7 star rating with 460 reviews.
BMW is closed now. It will open at 9:00 a.m.