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BMW

4.5

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Location details

8427 Lee Hwy, Fairfax, VA, 22031, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 8:00 p.m.
Tue9:00 a.m. to 8:00 p.m.
Wed9:00 a.m. to 8:00 p.m.
Thu9:00 a.m. to 8:00 p.m.
Fri9:00 a.m. to 8:00 p.m.
Sat9:00 a.m. to 5:00 p.m.
Sun12:00 p.m. to 5:00 p.m.
4.56,544 reviews
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David Tash's profile image
David Tash 
6 years ago

M2 Service The few times that I have been to BMW of Fairfax, I come out very happy. I took my car for a buzzing noise from the dash. They kept the car for a very long time and where able to fix it. Had I taken it to BMW of Rockville they would have said we cant reproduce it (they did). Walid, my service advisor, was very attentive and kind. Could not be happier with them. 

Business response:

David Tash, we are so pleased you enjoyed your visit to BMW of Fairfax! Thank you, and we hope to be of service to you again in the future! 

Kayla Woodson's profile image
Kayla Woodson 
6 years ago

Review This service was incredibly fast. Laszlo is a super cool dude. 

Business response:

Kayla Woodson, thank you so much for the positive review! We hope you have a great day! 

Bruce Benedict's profile image
Bruce Benedict 
6 years ago

Bruce Benedict Service advisor, Frankie Johnson, provided excellent assistance in guiding me through service options. 

Business response:

Bruce Benedict, we are so glad Frankie could help! Thank you for the positive review, and we hope you have a great day! 

Sarb Jit's profile image
Sarb Jit 
6 years ago

ALLEN CAPALDI IS THE BEST I brought my car in for service oct 9 midday and Allen always goes out of his way to make sure his customers are happy.. ive seen it first hand and cant appreciate him and the staff enough.. you guys are great will always recommend 

Business response:

Hi Sarb Jit, thank you so much for your positive comments about BMW of Fairfax! We are so glad you enjoyed your visit. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! 

Jane Peterson's profile image
Jane Peterson 
6 years ago

Jane P Fairfax BMW did a great job on repairing a scratched front right fender. 

Business response:

Hi Jane! We're so happy to have provided you with such a positive service experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! 

Karen Johnson's profile image
Karen Johnson 
6 years ago

Awesome Service Advisor at BMW Fairfax I recently took my X4 in for rountine service at Fairfax BMW and my Service Advisor Thomas Grant is the best. He is always courteous and friendly. He completely explains the service my car needs, estimates the time it will take to complete and regularly checks in with me on updates. He is always straight forward, honest and personable. I was very satisfied with my recent visit. 

Business response:

Karen Johnson, we strive for 100 percent satisfaction, and it is great to see you had such a positive experience at BMW of Fairfax. We are so glad Thomas was able to help you out! Thank you for the kind review, and we hope you have a great day! 

JD's profile image
JD 
6 years ago

Schedule service and oil change BMW of Fairfax is the "go-to" Service Dept in the Wash DC area. Service Advisors are knowledgeable and caring. It seems more like a "car hospital" than anything. The admittance area is quick, easy to use and clean. The SAs are fast to get you checked in, and explain the process. Initially, i received a shuttle ride to my office. After the oil leak was found I was told promptly that the repair would take longer than expected, but Danika Edwards, who is fantastic, reserved a loaner car for me - ... read more

Business response:

Jd, we're glad you had such a wonderful experience with us! Thank you for taking the time to leave this review. We hope to see you again soon. Take care! 

Leon Moores's profile image
Leon Moores 
6 years ago

Service appt Really superb in every way - timing, fast service, terrific people 

Business response:

Leon Moores, we are so pleased you enjoyed your visit to BMW of Fairfax! Thank you for the five star rating, and we hope to be of service to you again in the future! 

Maverick Hill's profile image
Maverick Hill 
6 years ago

Couldn?t Be More Satisfied From the moment I arrived to BMW of Fairfax Service Center, I received top-notch service. Tom Grant, was the first to greet me. He was very sharp and professional and most of all helpful. I explained why I had brought my car in?low tire pressure. While conducting his review, he also noticed that?s I was overdue for an oil change and spark plugs. This had not dawned on me as I?m a first time BMW owner and am still getting acquainted to the culture. To my relief, the maintenance plan on my car covere... read more

Business response:

Maverick Hill, we strive for 100 percent satisfaction, and it is great to see you had such a positive experience at BMW of Fairfax. Thank you so much for your recommendation! We hope to be of service to you again in the future. Best wishes, BMW of Fairfax 

Frequently asked questions about BMW

How is BMW rated?

BMW has a 4.5 star rating with 6,544 reviews. 

When is BMW open?

BMW is open now. It will close at 8:00 p.m.