BMW's cover image

This profile has been claimed by the business owner or representative.

BMW

4.5

About this business

Location details

8427 Lee Hwy, Fairfax, VA, 22031, United States

Get directions
WeekdayScheduleStatus
Mon9:00 a.m. to 8:00 p.m.
Tue9:00 a.m. to 8:00 p.m.
Wed9:00 a.m. to 8:00 p.m.
Thu9:00 a.m. to 8:00 p.m.
Fri9:00 a.m. to 8:00 p.m.
Sat9:00 a.m. to 5:00 p.m.
Sun12:00 p.m. to 5:00 p.m.
4.56,544 reviews
Select a rating
Candice Ford's profile image
Candice Ford 
7 years ago

Great BMW Service Department My experience with my Service Tech Tyler Parow was great. He was very professional and kept me up to date on my vehicle while it was being repaired. 

Business response:

Candice Ford, we're glad you had such a wonderful experience with us! 

Robert E's profile image
Robert E 
7 years ago

robertespinar@gmail.com My experience comes from the Pre-Owned portion of BMW of Fairfax. My "Client Advisor" was Mr. Jude Mudubuko. A very knowledgeable 14 vet at BMW. I was very impressed with his knowledge, customer care and devotion to making sure I learned all the features of the 5 series I ended up purchasing. Premier service without a doubt. 

Business response:

Robert E, we're glad you had such a wonderful experience with us! 

J D Mann's profile image
J D Mann 
7 years ago

Mark Stout - BMW of Fairfax Service Great attitude, great advice, great follow up. Mark simply makes it easy and painless. 

Business response:

J D Mann, thank you for your kind review; we are happy to pass along your comments to the team here at BMW of Fairfax! 

Brenda Finch's profile image
Brenda Finch 
7 years ago

BMW 7 SERIES I came in without a reservation bu they took me anyway! That is what I love about BMW of Fairfax. I will always go there. 

Business response:

Hi Brenda Finch, we are very happy to have provided you with such a positive experience! 

Paul Shively's profile image
Paul Shively 
7 years ago

Fairfax BMW Sales / James Duerbeck This is the 3rd BMW I have bought from BMW of Fairfax and the second car from my Sales Consultant James Duerbeck. James is the best consultant I have ever delt with. He helped us understand all the options offered and helped us pick out the ones we really wanted. There was absolutly no pressure. The offer on the BMW we traded in was better than fair. The final price of the car was extremely good too. Since we special ordered our car, James kept us informed of the build and delivery status t... read more

Business response:

Paul Shively, thank you for sharing your positive experience! 

Michael Parker's profile image
Michael Parker 
7 years ago

Fabulous Experience This is what service should be. I highly recommend them without hesitation. Truly customer oriented and answered all my questions. 

Business response:

Michael Parker, we are glad we could help! Thanks again for the recommendation, and have an amazing day! 

Thomas Dahlen's profile image
Thomas Dahlen 
7 years ago

Superb service for happy new BMW owner. Just bought a used BMW and went to the Fairfax, Virginia location for a 30,000 mile service. Great representative (Jessica Villeneuve), who is efficient, friendly, and knowledgeable. A wonderful first time experience with a BMW service center, with comfortable facilities, a clean loaner, and quick service. The only drawback? It can be a busy place at certain times. 

Business response:

Hi Thomas Dahlen, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out to us if there's anything more we can do! 

Tracey's profile image
Tracey 
7 years ago

BEST CUSTOMER SERVICE EVER RECEIVED, SEE ALEX!!!!! I live in Florida, they are in VA... scary, right?! BEST car purchasing experience I have ever received and it was not local! Alex was outstanding, made it super easy, constant contact, beyond thrilled!!! 

Business response:

Hi Tracey, Thank you for the 5 Star review and for choosing us for your vehicle purchase, all the way from Florida! We are so glad that Alex provided you with an outstanding purchasing experience and we look forward to seeing you again soon! 

Fernando Pagkalinawan's profile image
Fernando Pagkalinawan 
7 years ago

BMW 323i repair The dealership facility is very nice and had great accommodations. The cafe shop offered free beverages and snacks for their customers. The waiting area is nicely designed with comfortable chairs and big screen TVs. It was a great experience. And they washed my car. 

Business response:

Hi Fernando, We are so glad that you enjoyed your visit with us! Thank you for commenting on the many accommodations we offer for our guests and we look forward to seeing you next time! 

Frequently asked questions about BMW

How is BMW rated?

BMW has a 4.5 star rating with 6,544 reviews. 

When is BMW open?

BMW is closed now. It will open tomorrow at 9:00 a.m.