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BMW
- Automotive
- Fairfax, VA
About this business
Location details
8427 Lee Hwy, Fairfax, VA, 22031, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 8:00 p.m. | |
| Wed | 9:00 a.m. to 8:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 5:00 p.m. | |
| Sun | 12:00 p.m. to 5:00 p.m. |
SUPERIOR CUSTOMER SERVICE !!!!! GO TO WALID KHALIL I went in for wheel alignment and it went so smoothly that I had to write a review! My appointment was booked by someone who had answered the phone but when I got there there was no recollection of it. Walid Khalil was the most helpful and understanding employee there he went out of his way to get whatever I needed done and was still able to accommodate me even though the receptionist booked my appointment wrong! His customer service skills were remarkable he was so genuine ... read more
Business response:
Thank you again for taking the time to let us know how we did. We hope you have a great day!
Tim B Great experience getting my car serviced at Fairfax
Business response:
Carl Barnhart, we are glad we could help! We can't wait to see you again, have a great day.
BMW of Fairfax Danika Edwards is an outstanding Service Advisor. Very polite and professional, and was able to answer all of my questions with respect and detail. A+
Business response:
Hi Shane Gray! We're so happy we were able to help you out! We hope to be of service to you again in the future. Best wishes, BMW of Fairfax
BMW Service by Frankie Johnson and Rob Frankie provides excellent customer service. Will arrange for loaner and make an appointment. Update on the progress of the vehicle service and arrange for a quick in and out.
Business response:
Asad Yaqub, we are glad we could help! We can't wait to see you again, have a great day.
BMW Fairfax I was very happy with the people I dealt with for their positive attitude and job knowledge.
Business response:
We appreciate your positive review about your recent experience with us! We are always more than happy to assist you if anything else comes up. Take care!
BMW Fairfax Service Center My Service Rep., Mark Stout, provides excellent customer service. He truly cares about ensuring all issues with my car are resolved. He is very professional and personable. Working with a Service Rep such as Mark will continue for me to go back to BMW Fairfax.
Business response:
Hi Pivotal Point, Llc, thank you so much for your positive comments about BMW of Fairfax! We can't wait to see you again, have a great day.
BMW 330 I X Fairfax BMW Leased a new 330 I X Drive. All the staff at Fairfax BMW were very nice especially Mr. Thomas Cavey who went above and beyond to make sure we were satisfied. We love our new car thanks to Thomas.
Business response:
Hi Shawn Ireland, thank you so much for your positive comments about BMW of Fairfax! We can't wait to see you again, have a great day.
Exceptionally Pleasant Buying Experience I drove up from Richmond to look at a certified X5. James P. met me at the door literally standing next to the vehicle I was interested in. He took care of everything I asked for and I drove away in my new X5. This is a great dealership. I would drive the 100 miles again to deal here and I would ask for James P,
Business response:
Chip N., Retired, thank you for your kind review; we are happy to pass along your comments to the team here at BMW of Fairfax! Please let us know if there is anything else we can do for you; we are more than happy to help!
Review Unexpected problems. Was seen the same day, car was ready the next day.
Business response:
S, we are glad we could help! We can't wait to see you again, have a great day.
Frequently asked questions about BMW
How is BMW rated?
BMW has a 4.5 star rating with 6,544 reviews.
When is BMW open?
BMW is closed now. It will open at 9:00 a.m.