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BMW
- Automotive
- Fairfax, VA
About this business
Location details
8427 Lee Hwy, Fairfax, VA, 22031, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 8:00 p.m. | |
| Wed | 9:00 a.m. to 8:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 5:00 p.m. | |
| Sun | 12:00 p.m. to 5:00 p.m. |
BMW Service Rating Had an oil change, two new tires and repair of a rear differential leak. Provided a loaner car with great help in removing baby seats from my car to (but not installing in because of insurance regs) my car. George, the Service tech took me under the car to explain the needed repairs. Allen Capaldi, my super Service Rep scheduled all the work, made the estimate and had the car washed. The repairs were done well and, most importantly ON TIME. Lounge was well appointed with coffee, rolls, TV , to make the wai... read more
Business response:
We appreciate your positive review about your recent experience with us! Please let us know if there is anything else we can do for you; we are more than happy to help!
Great Service I took my car in for service at BMW of Fairfax. My service advisor was Ms. Frankie Johnson. She greeted with a smile and explained the work that would be performed. I really enjoyed chatting with her about vehicles...in particular the BMW M3. I will be sure to request for her during my next visit.
Business response:
Willj., thank you for your kind review; we are happy to pass along your comments to the team here at BMW of Fairfax! We can't wait to see you again, have a great day.
Great sales staff and service I purchased a used car from James Park at BMW of Fairfax. The process was simple and painless. I dealt with them over the phone and through email as I lived a number of states away. I flew down to the dealership and the process was quick. I highly recommend James and the whole staff at BMW of Fairfax.
Business response:
Thank you again for taking the time to let us know how we did. We hope you have a great day! We are always more than happy to assist you if anything else comes up. Take care!
Recent visit to BMW Fairfax I had a good repair experience at BMW Fairfax recently. 2 items - a recall for an airbag and a fix to a seat under warranty. When's the last time you took your BMW in for repairs and paid nothing?
Business response:
Hi Dale Francis, we are very happy to have provided you with such a positive experience! We can't wait to see you again, have a great day.
Positive Client Experience Recently, I had an extremely positive experience which started with Charlie Geppi. He was super professional and willing to make sure I got the car I wanted. James Park was then assigned to me to walk me through the car of interest and buying process. James is an expert and extremely passionate about his job. He was as excited over the car as I was! Very pleased with every aspect of the car buying experience at the dealership that I would make the 5 hour trip again! Thanks guys for understanding th... read more
Great Experience and Excellent Customer Service! I bought a car from Fairfax BMW with representative James Park and had a great experience. He definitely went the extra mile and answered my many questions. He was knowledgeable and efficient. I was treated respectfully and fairly. I definitely recommend Mr. Park and the dealership.
Business response:
Hi Angela, we are very happy to have provided you with such a positive experience! We can't wait to see you again, have a great day.
Great service I have a marvelous service advisor - Frankie Johnson. I have never been anything but pleased with my service. I have purchased my cars there as well. Fairfax BMW is definitely first class.
Business response:
Hi there! We appreciate your positive review about your recent experience with us! Please let us know if there is anything else we can do for you; we are more than happy to help!
Awesome Dealersip! My process started with Zen, and finished with Cerris. Awesome is the only word that comes to mind. No pressure from either of them, they listened to my needs, and then exceeded my ex first
BMW 428 My service tech Allen Capaldi was - as he always is - very attentive and efficient. As it turns out, my car did not need service, but Allen had an inspection performed to be sure. I have had Allen as my service rep for my last three BMWs. I recommend him, and the dealership, highly
Business response:
Hi Chuck, we are very happy to have provided you with such a positive experience! We will be sure to pass on your kind words to Allen. We can't wait to see you again, have a great day.
Frequently asked questions about BMW
How is BMW rated?
BMW has a 4.5 star rating with 6,544 reviews.
When is BMW open?
BMW is closed now. It will open at 9:00 a.m.