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BMW
- Automotive
- Tucson, AZ
About this business
Location details
855 W. Wetmore Rd., Tucson, AZ, 85705, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 8:00 p.m. | |
| Tue | 8:30 a.m. to 8:00 p.m. | |
| Wed | 8:30 a.m. to 8:00 p.m. | |
| Thu | 8:30 a.m. to 8:00 p.m. | |
| Fri | 8:30 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 7:00 p.m. | |
| Sun | 11:00 a.m. to 5:00 p.m. |
"Was a pleasure to deal with but of course the pricing..." Was a pleasure to deal with but of course the pricing could use an improvement!
Business response:
Hi, we're so happy we were able to help you out! Please let us know if there is anything else we can do for you; we are more than happy to help!
"Amazing service so glad that I chose BMW is my new..." Amazing service so glad that I chose BMW is my new vehicle choice And Ryan was so extremely helpful! Thank you
Business response:
Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!
"Clean, friendly, and welcoming environment. I feel very..." Clean, friendly, and welcoming environment. I feel very comfortable taking my car in when needed.
Business response:
Hi, thank you for your positive review. We're happy to have been of service to you. As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!
"The fifth vehicle I have purchased over 15 years. Great..." The fifth vehicle I have purchased over 15 years. Great service and support. The sales team is not just trying to sell you a car. Great experience! Thanks.
Business response:
Hello, it means so much to us that you chose our dealership! If you need more help, our team is available to talk -- safe travels! Thank you!
"I drove in without an appointment with a broken coolant..." I drove in without an appointment with a broken coolant hose. They quickly checked me in and made room for me. 24 hours later, my car was ready for pickup. The staff was really pleasant. I would highly recommend this service department.
Business response:
Hi, we're happy to hear you had such a positive experience with our team! Thanks again for the recommendation, and have an amazing day!
"Was very pleased with the level of customer service..." Was very pleased with the level of customer service provided
Business response:
Hi, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!
"Jim and Kayla were helpful and took the time to explain..." Jim and Kayla were helpful and took the time to explain service history of our car. And, they had a loaner car waiting for us.
Business response:
We are pleased to hear you had such a positive experience with us! If you ever need help, just give us a call. Happy motoring!
"Salesman was rather pushy towards the end of the..." Salesman was rather pushy towards the end of the transaction. Left me sitting in the lobby for over an hour when I had an appointment to sign paperwork at a specific time. And gave me the vehicle with only one key. I didn’t find out that there was no spare until I had already signed the paperwork. With keys costing $300-400 dollars (or more), that is something that should be disclosed.
Business response:
Hi, we are deeply disappointed by your experience at BMW of Tucson. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (520) 549-2167 to discuss what we can do to help. We hope to hear from you. Take care!
"Job well done - Anthony is very professional and have..." Job well done - Anthony is very professional and have excellent follow up skills to see the job through. I would certainly recommend Anthony to my friends.
Business response:
Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!
Frequently asked questions about BMW
How is BMW rated?
BMW has a 4.6 star rating with 1,522 reviews.
When is BMW open?
BMW is closed now. It will open at 8:30 a.m.