BMW's cover image

This profile has been claimed by the business owner or representative.

BMW

4.6

About this business

Location details

855 W. Wetmore Rd., Tucson, AZ, 85705, United States

Get directions
WeekdayScheduleStatus
Mon8:30 a.m. to 8:00 p.m.
Tue8:30 a.m. to 8:00 p.m.
Wed8:30 a.m. to 8:00 p.m.
Thu8:30 a.m. to 8:00 p.m.
Fri8:30 a.m. to 8:00 p.m.
Sat9:00 a.m. to 7:00 p.m.
Sun11:00 a.m. to 5:00 p.m.
4.61,522 reviews
Select a rating
Chuck's profile image
Chuck 
4 years ago

"This dealership has greatly improved over the last few..." This dealership has greatly improved over the last few years. Sales and service people are both more knowledgeable and customer oriented. Kyla in service was very much "on-the-ball." It's a different game there now, and we are very impressed with the changes. 

Business response:

Hello, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you so much for being one of our valued guests and we look forward to your next visit! Take care! 

ntheron's profile image
ntheron 
4 years ago

"Very friendly and professional after sales service..." Very friendly and professional after sales service provided by Ryan. Will definitely make use of his service again. 

Business response:

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road! 

sracolta's profile image
sracolta 
4 years ago

"The experience was very good, and the personnel was very..." The experience was very good, and the personnel was very polite and acted very profesional in doing the business. 

Business response:

Hi, we are very happy to have provided you with such a positive experience! If you ever need help, just give us a call. Happy motoring! 

azzaddeh's profile image
azzaddeh 
4 years ago

"Good service. I really enjoyed the video clip of the..." Good service. I really enjoyed the video clip of the summary of car’s status. 

Business response:

Hi Azzaddeh, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! 

elairy's profile image
elairy 
4 years ago

"Efficient service. Nice waiting area.I was kept up to..." Efficient service. Nice waiting area. I was kept up to date on the progress of the service 

Business response:

Hi Elairy, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help! 

Alondra's profile image
Alondra 
4 years ago

"I would’ve gave this 5 stars, but originally my..." I would’ve gave this 5 stars, but originally my appointment was with Tyson. I arrived to my appointment right on time and he was with another customer so he asked me to wait in the lobby.(which is fine!) however, I was waiting in the lobby for 1 hour so I went to check if he was ready for me and he was nowhere to be found. No one knew where he was and I still wasn’t even checked in yet. It was upsetting having to wait for my “advisor”. The front desk had a nice gentleman (... read more

Business response:

Hi Alondra, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We always strive to provide personable and excellent customer service. Thank you again for the review! 

Atha's profile image
Atha 
4 years ago

"Good customer care . Good sales person , very..." Good customer care . Good sales person , very helpful,understandable, with a lot of knowledge, and funny . Good experience 

Business response:

Atha, thank you for your kind review; we are happy to pass along your comments to the team here at BMW of Tucson! If you have any further questions, please give us a call. We're always happy to help! 

lyndilu's profile image
lyndilu 
4 years ago

"Great service. Kayla a great service rep. She explains..." Great service. Kayla a great service rep. She explains things very well and is knowledgeable 

Business response:

Hi, thank you for your kind review; we are happy to pass along your comments to Kayla here at BMW of Tucson! If you have any further questions, please give us a call. We're always happy to help! Take care! 

Crystall's profile image
Crystall 
4 years ago

"I had such a a wonderful experience at this dealership...." I had such a a wonderful experience at this dealership. Katelyn was amazing. She kept me updated via text messages on the status of my vehicle. Fast and easy drop off/pick up! 

Business response:

We are pleased to hear you had such a positive experience with us. It means so much to us that you chose our dealership! If you need more help, our team is available to talk -- safe travels! 

Frequently asked questions about BMW

How is BMW rated?

BMW has a 4.6 star rating with 1,522 reviews. 

When is BMW open?

BMW is closed now. It will open at 8:30 a.m.