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BMW
- Automotive
- Tucson, AZ
About this business
Location details
855 W. Wetmore Rd., Tucson, AZ, 85705, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 8:00 p.m. | |
| Tue | 8:30 a.m. to 8:00 p.m. | |
| Wed | 8:30 a.m. to 8:00 p.m. | |
| Thu | 8:30 a.m. to 8:00 p.m. | |
| Fri | 8:30 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 7:00 p.m. | |
| Sun | 11:00 a.m. to 5:00 p.m. |
"BMW Tucson's service department comes through in a pinch..." BMW Tucson's service department comes through in a pinch again. I coaxed my vehicle into the establishment sans appointment on 10OCT21 after Tucson's streets claimed yet another of its tires. My regular service advisor was unavailable but I was more than ably accommodated by a gentleman named Tyson Kessler; he quickly got my car in for servicing, ordered the appropriate tire and arranged transportation home for me, all things that may seem mundane at first blush b... read more
Business response:
Hi, it is great to read such wonderful comments about your experience with us! Feel free to stop by if you ever need any more help.
"Very good experience with BMW Tucson. Courteous and..." Very good experience with BMW Tucson. Courteous and willing to help as much as possible. Complete opposite from my last experience with a dealer right down the road. Definitely recommend BMW Tucson.
Business response:
Hi, your comments keep us motivated and working hard for all our guests! We appreciate your recommendation of BMW of Tucson and we hope to be of service again in the future.
"I am very satisfied with the overall service I have..." I am very satisfied with the overall service I have received at BMW of Tucson!
Business response:
Hi, we are pleased to hear you had such a positive experience with us. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!
"They were helpful and courteous and very prompt in..." They were helpful and courteous and very prompt in answering questions that I had and the whole experience was easy and professional
Business response:
Hi Dave, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!
"Overall good experience. Made the appointment through the..." Overall good experience. Made the appointment through the BMW app and showed up to no appointment in their system. Apparently a know issue, they got me in anyway. Service was going to be several hours and no loaner vehicle available. Told they are very limited and booked out for weeks in advance. Got a shuttle ride to work but had to find my own ride back. I feel like a luxury dealership like BMW should have plenty of loaner vehicles for customers.
Business response:
Hi Johnsory, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Thank you so much for being one of our valued guests and we look forward to your next visit!
"Had excellent service with my service rep. On Oct. 6th..." Had excellent service with my service rep. On Oct. 6th with Kala. She understood what I was there for and acknowledged me right away. I needed a ride home and she accommodated me on my needs. The young man that took us home was very polite and got us to our home without any problem. Very satisfied with BMW service provided.
Business response:
Hi Jeribes, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!
"Excellent service from Jayme. She kept me informed during..." Excellent service from Jayme. She kept me informed during my wait. The car was spotless.
Business response:
Hello Salmuina, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!
"Service advisor Tyson Kessler was outstanding. Made..." Service advisor Tyson Kessler was outstanding. Made several calls for me to find out about warranties, etc. showed a real interest in getting the right service.
Business response:
Hello Frazilr, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!
"Everyone here was really friendly and helpful. Jay Owens..." Everyone here was really friendly and helpful. Jay Owens helped me find a car within by budget and was really helpful throughout the whole buying process and so was the financing team. I would definitely recommend coming here to buy your next car.
Business response:
Hello, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!
Frequently asked questions about BMW
How is BMW rated?
BMW has a 4.6 star rating with 1,522 reviews.
When is BMW open?
BMW is closed now. It will open at 8:30 a.m.