BMW reviews | Auto Repair at 855 W. Wetmore Rd. - Tucson AZ

BMW

Name: BMW
Address: 855 W. Wetmore Rd., Tucson, AZ, 85705, US
Telephone: (520) 549-2167
Price range: $$
Rating: 4.9

4.9

★★

845 reviews

|Automotive|Tucson, AZ 85705

855 W. Wetmore Rd., Tucson, AZ 85705

(520) 549-2167

https://www.bmwoftucson.com/

Auto Repair, Car Dealers, Car Wash

Open now:8:30 am - 8:00 pm

Google

Facebook

Youtube

About

The BMW Group company profile. The special fascination of the BMW Group not only lies in its products and technology, but also in the company’s history, written by inventors, pioneers and brilliant designers. Today, the BMW Group, with its 31 production and assembly facilities in 14 countries as well as a global sales network, is the world’s leading manufacturer of premium automobiles and motorcycles, and provider of premium financial and mobility services.

BIRDEYE FOR BUSINESSES

This profile is powered by Birdeye. Over 60,000 businesses use Birdeye everyday to get more reviews and manage all customer feedback. Birdeye helps millions of local businesses to be found online with all their reviews and accurate business information. Learn more about Birdeye

4.9

★★

845 reviews

5★676

4★42

3★9

2★0

1★0

118 reviews have no rating

406 Reviews4.9Cars.com
252 Reviews4.9Facebook
109 Reviews5.0Edmunds
Show All

Reviews(835)

Google Reviews(10)

Sort By:

5 results available.

Recommended

John J. Olberding on Facebook

a month ago

My wife is now driving in Bavarian style with her 2021 BMW X5 xDrive 40i with the M package!!! Thanks to Paul Lunde at BMW Tucson! Great staff there and Paul is very knowledgeable on the entire BMW line up.

Business Response:

John, thank you for your kind review; we are happy to pass along your comments to Paul here at BMW of Tucson! We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

Jorge Quintero on Facebook

a month ago

service and personal attention! Ernie Buck was very polite and experienced

Business Response:

Jorge, thank you for your kind review; we are happy to pass along your comments to Ernie here at BMW of Tucson! If you have any further questions, please give us a call. We're always happy to help!

Ky Karlik on Cars.com

★★

a month ago

First car buying experience Rachel was awesome!! She made the process so easy buying my first car!! She went above and beyond making sure that this was going to be a great car for me.

Mark Pumford on Cars.com

★★

a month ago

Routine service My service rep made me feel right at home. Maximum courtesy!

Jon T. on BirdEye

★★

a month ago

This past week I needed to bring my X5 to BMW of Tucson for regular maintenance. Jaime was assigned to provide the needed assistance to get the process underway. Frankly, given the quality of the service I received from her, she should be the "face" of this dealership. Professional, supportive, with excellent customer service skills are the words that first come to mind when dealing with her. My car was serviced in an efficient manner, and the added alignment was just what the car needed. This is an excellent place to do BMW business.

Lang on Cars.com

★★

a month ago

Used car purchase Initially walking in felt intimating. However, when meeting and dealing with the people that quickly went away. The test drive was informative, pleasant and professional. We did not feel pressured to buy. I do not like autonations stubbornness to not negotiate prices, as some pricing in my opinion is high. However this has nothing to do with BMW of Tucson. The finance person that assisted us was also great, informative and polite. Only three things to work on. 1) I asked from the start if there were two key fobs and was told they thought so but would have to check....only after signing was I told there was only 1. We purchased a second key fob afterwards for close to $300. The paperwork also said the car had a roof rack and it didn?t....another purchase. 2) it appears that small scratches in the paint were fixed with a paint pen which does not look nice but they are minor. 3) the person that we signed the final paperwork with appeared arrogant and seemed disappointed when we did not entertain getting the extended warranty.

Used car on Edmunds

★★

a month ago

Used car purchase Initially walking in felt intimating. However, when meeting and dealing with the people that quickly went away. The test drive was informative, pleasant and professional. We did not feel pressured to buy. I do not like autonations stubbornness to not negotiate prices, as some pricing in my opinion is high. However this has nothing to do with BMW of Tucson. The finance person that assisted us was also great, informative and polite. Only three things to work on. 1) I asked from the start if there were two key fobs and was told they thought so but would have to check....only after signing was I told there was only 1. We purchased a second key fob afterwards for close to $300. The paperwork also said the car had a roof rack and it didn’t....another purchase. 2) it appears that small scratches in the paint were fixed with a paint pen which does not look nice but they are minor. 3) the person that we signed the final paperwork with appeared arrogant and seemed disappointed when we did not entertain getting the extended warranty.

Lyric Kite on Facebook

a month ago

It is always a pleasure working with Ryan Lange and the service department at BWM of Tucson.

Business Response:

Lyric, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Please let us know if there is anything else we can do for you; we are more than happy to help!

Michael Vander on Facebook

2 months ago

Exceptional service department. Ryan Lange is professional and keep the lines of communication open no matter the circumstance. I've had numerous occasions too frequent the service department and each and every experience has been more than acceptable.

Business Response:

Michael, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Please let us know if there is anything else we can do for you; we are more than happy to help!