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BMW
- Automotive
- Seaside, CA
About this business
Location details
1 Geary Plz, Seaside, CA, 93955, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 7:00 p.m. | |
| Tue | 8:30 a.m. to 7:00 p.m. | |
| Wed | 8:30 a.m. to 7:00 p.m. | |
| Thu | 8:30 a.m. to 7:00 p.m. | |
| Fri | 8:30 a.m. to 7:00 p.m. | |
| Sat | 9:00 a.m. to 5:00 p.m. | |
| Sun | 11:00 a.m. to 5:00 p.m. |
"Anna and Michael were very welcoming and helpful. They..." Anna and Michael were very welcoming and helpful. They serviced my car and got me on my way again as quickly as they could. They also provided suggestions about where to eat!!
Business response:
Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Sincerely, Jeremy Carter- Service Manager
"Best service department ever! Anna, Joe and Jeremy..." Best service department ever! Anna, Joe and Jeremy always exceed my expectations! Anna is so cheerful and smart, anticipates what I need before I even ask. Today, I even got a video of my 14 point inspection from my mechanic during the day. I would not take my car anywhere else. Jim R
Business response:
Hi Jim, and thank you for the positive feedback. We're very happy to hear that you enjoyed your visit here with us at BMW of Monterey. We are driven to offer great customer care and we strive to provide the best service experience. Thank you again and we hope to see you again soon! Sincerely, Jeremy Carter- Service Manager
"It has been truly a pleasure doing business with BMW of..." It has been truly a pleasure doing business with BMW of Monterey. Tommy Moncivais in service is extremely efficient and gets you through the process of checking in wonderfully and always keeping you up to date on the progress of your service. Anna is the most pleasant and professional individual working in her position. She is a valuable asset to your team. Great job!
Business response:
Thank you so much for the nice review! We really appreciate this feedback and I'll be certain to share your compliments with Tommy and Ana. We pride ourselves on offering high-quality customer service, and I'm glad we were able to take care of you. It was our pleasure! Sincerely, Devon Thompson- General Sales Manager
"I held on to John Polli's business card for years as he..." I held on to John Polli's business card for years as he had left an impression of being a gentleman. So, when I was shopping for a car and went to BMW of Monterey, I asked for John. His sincerity and professionalism really helped us decide what we wanted for our family. It was a pleasure working with John Polli.
Business response:
We are truly grateful for this awesome review! We are thrilled that John was able to take care of you. He is a great asset to our team and we appreciate him for providing you with the service that you deserve. Thank you again and we look forward to the opportunity to work with you again in the future. Sincerely, Devon Thompson- General Sales Manager
"I've been having problems with my M5. Today my day off..." I've been having problems with my M5. Today my day off had to go in unexpectedly. She made my day with an awesome loaner.
Business response:
Thank you for leaving us your positive review. We are pleased to hear that you were satisfied with the loaner car we provided. If there is anything more that we can do please come back and see us again. Take care! Sincerely, Jeremy Carter- Service Manager
"I just finished having the 100K service done on my 2013..." I just finished having the 100K service done on my 2013 X3 MSport. Had the car detailed as well. Anna was fantastic and set me up with a sweet 2020 X5 loaner. Very tempting! Joe Campo handled everything perfectly and delivered exactly as promised right on time. Good job, guys!!!
Business response:
Thanks for the kudos. We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. If there are any other automotive needs we can assist you with, please don't hesitate to let us know. Sincerely, Jeremy Carter- Service Manager
"Today I had the pleasure of working with Anna and Tommy...." Today I had the pleasure of working with Anna and Tommy. Anna was able to get me a same day appointment to work around my schedule and when I arrived she was there to make sure I had everything I needed. Not only did she provide me with transportation back home and back to the dealership to pick up my car, she took the time to have an actual conversation with me as opposed to most places where they rush you in and out. Tommy quickly received my car and put it stra... read more
Business response:
Thank you so much for taking time out of your day to share your experience with everyone. We believe in attentive and professional customer service and we're glad that our team made such a great impression on you. Sincerely, Jeremy Carter- Service Manager
"Anna was incredible A joy to work with What a gem to..." Anna was incredible A joy to work with What a gem to have someone like Anna She was very fun to deal with and a pleasure to work with !
Business response:
Tim, thank you for reaching out to us and letting us know about your recent visit. We appreciate everything Anna does for BMW of Monterey and our customers. Hope to see you again soon! Sincerely, Jeremy Carter- Service Manager
"BMW of Monterey is a class act from start to finish. Joe..." BMW of Monterey is a class act from start to finish. Joe Campo my service manager was honest and straightforward. He made me feel like I was not just another customer to get through. Anna at the service desk was another stand out performer. I really appreciated her kindness and attention to detail. I would definitely recommend BMW of Monterey in the future.
Business response:
Thanks for giving us the opportunity to service your vehicle. We are happy to hear that everything went well for you. I will pass your feedback along to the team! Sincerely, Jeremy Carter- Service Manager
Frequently asked questions about BMW
How is BMW rated?
BMW has a 4.8 star rating with 2,515 reviews.
When is BMW open?
BMW is closed now. It will open at 11:00 a.m.