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BMW
- Automotive
- Seaside, CA
About this business
Location details
1 Geary Plz, Seaside, CA, 93955, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 7:00 p.m. | |
| Tue | 8:30 a.m. to 7:00 p.m. | |
| Wed | 8:30 a.m. to 7:00 p.m. | |
| Thu | 8:30 a.m. to 7:00 p.m. | |
| Fri | 8:30 a.m. to 7:00 p.m. | |
| Sat | 9:00 a.m. to 5:00 p.m. | |
| Sun | 11:00 a.m. to 5:00 p.m. |
"BMW Monterey is first rate. This dealership offers..." BMW Monterey is first rate. This dealership offers consistently superlative service, from start to finish. John Polli is an outstanding client advisor --- attentive, knowledgeable, friendly, honest. Best dealership in California.
Business response:
Thank you for taking the time to write this fantastic review! Our team works very hard to ensure each of our customers is 100% satisfied with the overall experience. We look forward to working with you again! Sincerely, Devon Thompson- General Sales Manager
"Took in my BMW for a recall and was pleased to find out..." Took in my BMW for a recall and was pleased to find out they fixed another problem. Mike kept me updated on the repairs and Anna helped me into a brand new loaner car. Excellent service.
Business response:
Richie, thank you for leaving us your positive review. We are pleased to hear that you were satisfied with the loaner car we provided and the thorough service you received from us. If there is anything more that we can do please come back and see us again. Sincerely, Jeremy Carter- Service Manager
"I am a longtime customer of BMW of Monterey. Anna, Joe..." I am a longtime customer of BMW of Monterey. Anna, Joe and Issac do a AWESOME job...friendly, helpful and efficient. Also, Paul is a great GM.
Business response:
Thank you for reaching out! Reviews like these mean the world to us and I will be sure to relay to the team. Take care and have a great day. Sincerely, Paul Giovino- General Manager
"I just got my first BMW , Although there were few..." I just got my first BMW , Although there were few manufacturers issues in the first few days But I need to mention that I received the Best service At BMW of monterey from the day 1 especially with Nathan the salesperson who was very knowledgeable, honest and very patiently answered all my questions , I am so happy with my car, thank you BMW of monterey And thank you Nathan for All your help.
Business response:
We are so glad to read that you had such a positive experience at our dealership! We can't wait to see you again soon. Sincerely, Jeremy Carter- Service Manager
"It has been a pleasure dealing with BMW of Monterey. We..." It has been a pleasure dealing with BMW of Monterey. We have purchased three new BMWs over the past four years and the experience has been great each time! And working with the service department has been a positive experience, too.
Business response:
Thank you so much for your feedback as well as your loyalty. We appreciate building long-term customer relationships and we truly value your business. Sincerely, Devon Thompson- General Sales Manager
"Great service and help from Anna and joe also should out..." Great service and help from Anna and joe also should out to Tommy as well , I get the best help with my m4 best dealership in the Bay Area
Business response:
Thank you for the glowing review! We take pride in our customer service and do whatever we can to have our customers leave happy. Please don’t hesitate to contact me or visit us if you need anything else. Sincerely, Jeremy Carter- Service Manager
"The service from Anna Kwon & Joe Campo with BMW Monterey..." The service from Anna Kwon & Joe Campo with BMW Monterey was outstanding. From the moment I was greeted in the parking area and given directions where to go, I was pleased with the attention to detail that BMW Monterey gave me. Anna Kwon assisted me with an overnight loaner car, and she was friendly and warm. Joe Campo the service advisor communicated with me every step of the way. I was very impressed with the BMW Monterey dealership. They are a step above most s... read more
Business response:
We cannot thank you enough for your wonderful review of BMW of Monterey and for your referrals and recommendation! It was a pleasure to assist you and please let us know when we can do so again! Sincerely, Jeremy Carter- Service Manager
"Dealership is always clean and very beautiful! Very COVID..." Dealership is always clean and very beautiful! Very COVID friendly. Anna in Service/Administration always takes care of me and treats me like royalty! She's very friendly and accommodating. I love servicing my 2 cars there.
Business response:
We appreciate the kind words, Giovanni. We look forward to seeing you again in the future! Sincerely, Jeremy Carter- Service Manager
"As a long-time member of the BMW Family of cars, we’re..." As a long-time member of the BMW Family of cars, we’re accustomed to the high level of customer service every time we get our X5 serviced. While visiting BMW of Monterey, we were greeted by and tended to by a top notch service agent named Anna. Anna was a great listener of our needs and also recommended some amazing must-see spots during our visit to the area. Anna took our customer service experience to a new level. She was amazingly professional & friendly. Thanks... read more
Business response:
Thank you so much for taking time out of your day to share your experience with everyone. We believe in attentive and professional customer service and we're glad that our team made such a great impression on you. Sincerely, Jeremy Carter- Service Manager
Frequently asked questions about BMW
How is BMW rated?
BMW has a 4.8 star rating with 2,515 reviews.
When is BMW open?
BMW is closed now. It will open tomorrow at 9:00 a.m.