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BMW
- Automotive
- Seaside, CA
About this business
Location details
1 Geary Plz, Seaside, CA, 93955, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 7:00 p.m. | |
| Tue | 8:30 a.m. to 7:00 p.m. | |
| Wed | 8:30 a.m. to 7:00 p.m. | |
| Thu | 8:30 a.m. to 7:00 p.m. | |
| Fri | 8:30 a.m. to 7:00 p.m. | |
| Sat | 9:00 a.m. to 5:00 p.m. | |
| Sun | 11:00 a.m. to 5:00 p.m. |
"The service was good from Joe and work done was excellent..." The service was good from Joe and work done was excellent from Javier. Loaner vehicle was fun!! Thank you Anna and thank you BMW of Monterey!!
"Easy, quick, straight forward" This was straight forward experience, I brought in for recall and extra service. I was not pushed to do extra work, even though it was needed. Scheduling went quick, etc.
Business response:
Thank you for taking the time to share your feedback for us about your recent service experience. Please let us know if we can assist again with anything else. Our team is here to help!
"The Staff is friendly and the new Lobby area is quite..." The Staff is friendly and the new Lobby area is quite lovely. Mike Kyle is professional, attentive, knowledgeable about the services needed for the car
Business response:
It's wonderful to know that Mike has provided you with an excellent level of service. Thanks for taking the time to share with us your feedback for our team and facilities. Our team is always happy to help should you need anything else, Lillian. Please take care!
"Always a pleasure....." From the moment I got to the service area, I received nothing but smiles and quick attention from everyone. Anna and Mike were all ready for me, had all my requests listed, got me in a loaner car and out the door in no time. Same thing when I got back to pick it up. It's sooo very refreshing to be appreciated and treated like you're special, even when you're just goin' in for an oil change. Wow. Awesome.
Business response:
Cindy, thank you for the great review. We are very happy to see that you enjoyed your experience with Anna and Mike. We are always happy to assist you and hope that you have a wonderful day.
"Great service!" Got top notch service as always. Was also offered a free loaner due to plenty of availability. Service was performed quickly and efficiently. The text video from the mechanic summarizing the needed work was very useful.
Business response:
We will always try to exceed your expectations. Thank you for sharing your experience. Please let us know if there is anything else that we can do for you.
"Great Customer Service" Enjoyed a very smooth process. From the person that welcomes you and directs you to your service representative (in this case Mike Kyle), and working with Anna Kwon, it was so easy and they were very commodating and provided excellent service. Anna is always cheerful and goes above and beyond to work to satisfy the customer. I look forward to her taking care of us every time we need service.
Business response:
Thank you for taking the time to leave us a positive review! We’re so pleased that Mike and Anna made your experience so enjoyable at BMW of Monterey!
"If you want a BMW there is no better person to work with...." If you want a BMW there is no better person to work with. He genuinely cares about you and will make it easy to purchase your dream car. My dream came true today and it was all because of John's hard work to make this happen. Thank you so much John. I will always refer people to you.
Business response:
We appreciate you taking time out of your day to leave a review. Our goal is to always put the customer first and we're happy to hear we exceeded your expectations. Thank you again for your business!
"From the first contact until the last, Parris was..." From the first contact until the last, Parris was responsive and proactive in getting us the car we wanted and handling our questions and the final details in getting everything “just right”. He even dug around to find a replacement knob for the stereo, a set of original equipment floor mats in the correct color and followed through on every detail on our used car purchase. Thank you, Parris!
Business response:
Thank you for taking the time to leave us a positive review! We’re so pleased that Parris made your experience so enjoyable at BMW of Monterey!
"Excellent Customer Service" I have always dealt with Anna on scheduling my appointments. Very superb customer service. She talks to us like family. So accommodating, flexible and understands that I'm a working mom in the bay area where everything is fast pace.
Business response:
Thank you for the review, Josie! We are so happy to hear that you had an amazing car buying experience thanks to Anna! We’re looking forward to your next visit!
Frequently asked questions about BMW
How is BMW rated?
BMW has a 4.8 star rating with 2,515 reviews.
When is BMW open?
BMW is closed now. It will open at 8:30 a.m.