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BMW
- Automotive
- Virginia Beach, VA
About this business
Location details
5225 Virginia Beach Blvd, Ste 1, Virginia Beach, VA, 23462, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 8:00 p.m. | |
| Wed | 9:00 a.m. to 8:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 7:00 p.m. | |
| Sun | 12:00 p.m. to 6:00 p.m. |
How to buy a Beemer... My BMW genius and sales representative, Bri Youseff was just great to work with!!! Her knowledge and enthusiasm made for a wonderful buying experience.
Business response:
Hello James and thank you for the kind words! We couldn't be happier that you enjoyed your experience here at our dealership and that Bri was there to provide you with such exceptional service! Thank you again and congratulations on your new car. Sincerely, John Hall - General Manager - jhall@checkeredflag.com - (757) 490-1111 Ext. 2210
Great service Ashley is always a pleasure to deal with. When checking in, she lets me know when to expect an update and always follows through. Job done on time, car clean when picked up, and that 2019 X5 loaner was smooth. Thanks!
Business response:
Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Sincerely, John Hall - General Manager - jhall@checkeredflag.com - (757) 490-1111 Ext. 2210
Great service Very easy to work with. Answered our questions immediately. The facility is beautiful. The employees are very attentive and pleasant.
Business response:
Wow, your kind words took our breath away! We are so glad your recent visit was such a success, and we hope you won’t hesitate to reach out again in the future. Sincerely, John Hall - General Manager - jhall@checkeredflag.com - (757) 490-1111 Ext. 2210
Beautiful, Open Space The friendly atmosphere and open spacious floor. Everyone really makes you feel at home. Even the person who shows you how to work the intricate things in the BMW is to the point,
Business response:
Your compliments and kind words mean so much to us and our team! We love hearing from satisfied customers, as we work incredibly hard each and every day to ensure that they’re given the fantastic customer service we know they deserve. Thank you for your business and for coming into see us. We hope that we can have the opportunity to work with you again soon. Sincerely, John Hall - General Manager - jhall@checkeredflag.com - (757) 490-1111 Ext. 2210
1st BMW service Joseph was very polite and insightful. The staff are very friendly. The only drawback is that when I purchased the vehicle. The warranty wasn’t explained thoroughly..
Business response:
Hi Atasha and thank you for your kind words. We are very happy to hear that Joseph was so attentive during your visit to our dealership, and that he gave you some insight on your issue! You learn something new every day! Thank you again and we look forward to working with you again in the future! Sincerely, John Hall - General Manager - jhall@checkeredflag.com - (757) 490-1111 Ext. 2210
Service My service manager is Ashley Hunt and she is absolutely amazing! She made me feel so comfortable and like I was Valued.
Business response:
We cannot thank you enough for this glowing review of our service center, Linda! We know how valuable your time is and we aim to provide efficient and thorough maintenance to all our customers. Please do not hesitate to come back again if you need anything else in the future! Sincerely, John Hall - General Manager - jhall@checkeredflag.com - (757) 490-1111 Ext. 2210
Service center I was on vacation and my car broke down in the Outer Banks. Very helpful service. Empathetic to my issue of not having my car.
Business response:
Thanks for giving us the opportunity to service your vehicle. We are happy to hear that everything went well for you. I will pass your feedback along to the team! Sincerely, John Hall - General Manager - jhall@checkeredflag.com - (757) 490-1111 Ext. 2210
Fast, friendly service Tim was very friendly, knowledgeable, and helpful with making sure all of my needs were met. I had my car in and out in a day.
Business response:
Hello Elijah and thank you for the kind words! We couldn't be happier that you enjoyed your experience here at our dealership and that Tim was there to provide you with such exceptional service! Thank you again! Sincerely, John Hall - General Manager - jhall@checkeredflag.com - (757) 490-1111 Ext. 2210
Great Service and Staff I had an experience in the service department. Everything was great. Daniel was great to work with. He went above and beyond to keep me updated on the status of my vehicle. The service team did great work.
Business response:
Thank you so much for the nice review! We really appreciate this feedback and I'll be certain to share your compliments with Daniel and the rest of the staff. We pride ourselves on offering high-quality customer service, and I'm glad we were able to take care of you. It was our pleasure! Sincerely, John Hall - General Manager - jhall@checkeredflag.com - (757) 490-1111 Ext. 2210
Frequently asked questions about BMW
How is BMW rated?
BMW has a 4.9 star rating with 5,557 reviews.
When is BMW open?
BMW is closed now. It will open at 9:00 a.m.