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BMW
- Automotive
- Virginia Beach, VA
About this business
Location details
5225 Virginia Beach Blvd, Ste 1, Virginia Beach, VA, 23462, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 8:00 p.m. | |
| Wed | 9:00 a.m. to 8:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 7:00 p.m. | |
| Sun | 12:00 p.m. to 6:00 p.m. |
Great service I have been going to this service center since 2012 and it has always been a pleasure. The advisors and techs are great and know their craft!
Business response:
Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Sincerely, John Hall - General Manager - jhall@checkeredflag.com - (757) 490-1111 Ext. 2210
Great service! My concerns were heard by my Service Cust Svc Rep, and he worked with me to make a future plan for my service needs.
Business response:
Thanks for the wonderful review of your recent visit to our dealership. We strive for 100 percent customer satisfaction for each and every experience and we hope you enjoy your vehicle for a long time to come. It was truly a pleasure working with you. Sincerely, John Hall - General Manager - jhall@checkeredflag.com - (757) 490-1111 Ext. 2210
Quick and efficient! Amy was helpful, quick, courteous and knowledgeable! Plus, they not only serviced what the display light told them to, they topped off fluids, which I appreciate.
Business response:
Thank you for the glowing review. We take pride in our customer service and do whatever we can to have our customers leave happy. Take care. Sincerely, John Hall - General Manager - jhall@checkeredflag.com - (757) 490-1111 Ext. 2210
Best Service EVER! I am in my 4th BMW with Checkered Flag BMW! I have had three ALL STAR Service Advisors in all the years combined. As much as I will miss Ashley H., I am equally excited for her and her recent promotion. Ashley is a valuable asset to the Checkered Flag Co.! Amanda Fallon
Great service, the place was very clean and upkept Done in a nice timely fashion, the workers did an awesome job without any problems. I would reference any customer to this place, they are the best.
Business response:
Brandon, thank you for leaving us this review. We are happy to hear that you were pleased with the service you received. If there is anything more that we can do, please come back and see us again. Take care! Sincerely, John Hall - General Manager - jhall@checkeredflag.com - (757) 490-1111 Ext. 2210
Good service and courteous staff Prompt courteous efficient. My technician is always helpful and answers my questions. He works with me on how much I want to spend at a particular visit and helps me prioritize what needs to be done.
Business response:
Thanks for the kudos. We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. If there are any other automotive needs we can assist you with, please don't hesitate to let us know. Sincerely, John Hall - General Manager - jhall@checkeredflag.com - (757) 490-1111 Ext. 2210
Thoughtful service tech. Joseph was knowledgeable, sincere and thoughtful. He fixed the problem without trying to strong arm me into doing other repairs, like the last tech had.
Business response:
Christy, thank you for reaching out to us and letting us know about your recent visit. We appreciate everything our service team does for Checkered Flag BMW and our customers. Hope to see you again soon! Sincerely, John Hall - General Manager - jhall@checkeredflag.com - (757) 490-1111 Ext. 2210
Morning Oil Service Very easy check-in and out process. Never a wait when you arrive and the overall wait is definitely shorter during the morning hours.
Business response:
Jose, we appreciate your amazing review and are glad to hear that you enjoyed the service you received from us. We will certainly share your feedback with our entire team, and encourage you to contact us or stop by for a visit again if you need any further assistance. Sincerely, John Hall - General Manager - jhall@checkeredflag.com - (757) 490-1111 Ext. 2210
Good Service Quick and complete. Professional. Everything complete as expected. The service was performed as stated and in a timely manner. Everything was clean and professional.
Business response:
Thanks for giving us the opportunity to service your vehicle. We are happy to hear that everything went well for you. I will pass your feedback along to the team! Sincerely, John Hall - General Manager - jhall@checkeredflag.com - (757) 490-1111 Ext. 2210
Frequently asked questions about BMW
How is BMW rated?
BMW has a 4.9 star rating with 5,557 reviews.
When is BMW open?
BMW is closed now. It will open at 9:00 a.m.