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5225 Virginia Beach Blvd, Ste 1, Virginia Beach, VA, 23462, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 8:00 p.m. | |
| Wed | 9:00 a.m. to 8:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 7:00 p.m. | |
| Sun | 12:00 p.m. to 6:00 p.m. |
The "advisor" in Sales Advisor I bought a CPO BMW from Chris about three years ago. I had such a great experience working with him, a few months later my husband and I bought another BMW from Chris. When purchasing my vehicle Chris understood how much my travel and the cities I frequent. He recommended that I purchase the Road Hazard warranty because of this. Here it is 3 yrs later and I've used the warranty for tire issues and just recently for a cracked rim from the numerous pot holes driving in various cities. My cracked ... read more
Business response:
We really appreciate your feedback, JoyRiding . We love hearing from our customers and thank you for choosing us for your automotive needs. We hope that if you ever require automotive assistance in the future, you won¿¿¿t hesitate to reach out to us.Sincerely,John Hall - General Manager - jhall@checkeredflag.com - (757) 490-1111 Ext. 2210
Service done right. The repair was done quickly and properly Everyone I had contact with was friendly and helpful. I would use them again without hesitation.
Business response:
It is important our customers feel completely confident with the customer service they received and it made us happy to read your review. If there are any other automotive needs we can assist you with, please don't hesitate to call us or stop by. Sincerely, John Hall - General Manager - jhall@checkeredflag.com - (757) 490-1111 Ext. 2210
Great Service! Lucius was a pleasure to work with, by far the best salesman at checkered flag we have come across. Most salesman are more interested in manipulating, than listening, which i feel is disrespectful of today's buyer since most buyers today do their research. I feel he is an asset to this dealership and wish more salesman were on the same level. This is how you make return customers!
Business response:
Hello Martin, and thank you for your feedback. We're very happy to hear that your experience was nothing short of exceptional. Our staff and customers are very important to us and we want to be able to provide them with the kind of service they deserve. Come and see us again! Sincerely, John Hall - General Manager - jhall@checkeredflag.com - (757) 490-1111 Ext. 2210
Dimitri was fabulous...very attentive to our needs I would recommend Dimitri if you are in the market for a new car, he did a great job explaining all the differences between different models. He went out of his way to make sure we were making the right choice.
Business response:
Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have a wonderful experience. We will share your comments with our team and we look forward to seeing you at our dealership in the future.Sincerely,John Hall - General Manager - jhall@checkeredflag.com - (757) 490-1111 Ext. 2210
Great service Quick service, communicated clearly the service issues, covered an extended warranty item that saved us a significant amount of money.
Business response:
Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, John Hall - General Manager - jhall@checkeredflag.com - (757) 490-1111 Ext. 2210
Great Service Joe and Ashley are a great team and take wonderful care of me. I always bring my car here for service.
Business response:
William, thank you for taking the time to write this fantastic review! Our team works very hard to ensure each of our customers are 100 percent satisfied with the overall experience. We look forward to working with you again! Sincerely, John Hall - General Manager - jhall@checkeredflag.com - (757) 490-1111 Ext. 2210
Nice staff Nice staff, very accommodating, great coffee machine. I was bummed about everything i have to fix in my car (it only has 34,000 miles on it and it's five years old) and the expense of it all - $400 for a battery??????
Business response:
Thank you for taking the time to provide this feedback. Our customers are our greatest asset and we value your business. Your feedback will be reviewed with our team and please don't hesitate to call us if you'd like to discuss anything in greater detail. Sincerely, John Hall - General Manager - jhall@checkeredflag.com - (757) 490-1111 Ext. 2210
Easiest purchase ever Our salesperson Matt was very knowledgeable and efficient. All our needs were met pretty quickly and he’s was able to streamline many things.
Business response:
Hello Elizabeth and thank you for your kind words! Matt is most definitelya great asset and we are glad to hear he provided an excellent experience for you. We thank you again and we look forward to servicing you again in the future! Sincerely, John Hall - General Manager - jhall@checkeredflag.com - (757) 490-1111 Ext. 2210
Facility is clean and service is excellent. The service is quick and the people are delightful! My appointment was made within the same weekI called. I had shuttle service to bring me home and car was inspected within an hour.
Business response:
We're pleased to hear that our team took care of you and that everything went very smoothly. We hope to see you again in the future. Sincerely, John Hall - General Manager - jhall@checkeredflag.com - (757) 490-1111 Ext. 2210
BMW has a 4.9 star rating with 5,557 reviews.
BMW is closed now. It will open at 9:00 a.m.