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BMW
- Automotive
- Virginia Beach, VA
About this business
Location details
5225 Virginia Beach Blvd, Ste 1, Virginia Beach, VA, 23462, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 8:00 p.m. | |
| Wed | 9:00 a.m. to 8:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 7:00 p.m. | |
| Sun | 12:00 p.m. to 6:00 p.m. |
Great Service The advisor was very helpful and knowledgeable about the problems pertaining to my car. He also went above and beyond and took the initiative to get the recalls looked at on my car.
Business response:
Thank you so much for taking time out of your day to share your experience with everyone. We believe in attentive and professional customer service and I'm glad that our team made such a great impression on you. Sincerely, John Hall - General Manager - jhall@checkeredflag.com - (757) 490-1111 Ext. 2210
♥️Checkered Flag I really like my service advisor Tim. He makes the process effortless for me. He takes care of everything, keeps me informed, has the car ready when I arrive for pick up. My car is always fixed the first time, it is washed and cleaned.
Business response:
We're excited to hear that our team took care of you and that everything went very smoothly. We hope to see you again in the future. Sincerely, John Hall - General Manager - jhall@checkeredflag.com - (757) 490-1111 Ext. 2210
Purchase I like that when I arrived at the dealership only one sales person approached me. Jerome was very knowledgeable and super friendly. He made the buying process very easy with no stress or pressure at all.
Business response:
Your great feedback truly made our day! We work incredibly hard to exemplify our commitment to customer care and I am glad that our team was able to show you what we strive to deliver. We look forward to making sure that you enjoy your car for many years to come. Sincerely, John Hall - General Manager - jhall@checkeredflag.com - (757) 490-1111 Ext. 2210
Prompt and Professional Service Servicing an automobile doesn’t get much easier or professional. Mike Lawson, Service Advisor, is the best. Prompt, courteous and always keeps me well advised.
Great Service Thorough, focus and did not replace what was not broken. I thought I had a specific code and Amy pointed out that it was due to another issue. Great customer service and followed up with me throughout the process.
Business response:
Thanks for this awesome review, Steven! We work hard to meet expectations like yours, and we're happy to hear that we managed to hit the mark for you during your visit. Please feel free to come back and see us again for any automotive need that you might have. Until then, take care! Sincerely, John Hall - General Manager - jhall@checkeredflag.com - (757) 490-1111 Ext. 2210
Oil change and inspection friendly and helpful staff letting us know what else needs to be done. Bonnie was very helpful and understood the cars needs
Business response:
Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Sincerely, John Hall - General Manager - jhall@checkeredflag.com - (757) 490-1111 Ext. 2210
great service customer service and the service performed on the vehicle is always top-notch! kudos to my sevice advisor - joseph hawthorne.
Business response:
We love hearing about customers that have a terrific experience. We are proud that you chose our dealership. Please feel free to contact us if you have any questions on your vehicle. Sincerely, John Hall - General Manager - jhall@checkeredflag.com - (757) 490-1111 Ext. 2210
Wonderful experience at Checkered Flag BMW! Chris Grandison and the entire team at Checkered Flag BMW were wonderful during my purchasing process. I was impressed with Chris' knowledge of the vehicles, plus he was extremely helpful and friendly. Everyone who I worked with (Chris, Stan, and William, plus other employees) were very professional and made me feel like a valued customer.
Business response:
We love hearing about guests who have a wonderful experience at our dealership and we are happy you are one of them!Please feel free to contact us if you have any questions! Sincerely, John Hall - General Manager - jhall@checkeredflag.com - (757) 490-1111 Ext. 2210
Honest service team Amy is my service advisor. She was helpful and kept me up to date on the status of my repair. She laid out options so I could make an informed decision.
Business response:
We're excited to hear that our team took care of you and that everything went very smoothly. We hope to see you again in the future. Sincerely, John Hall - General Manager - jhall@checkeredflag.com - (757) 490-1111 Ext. 2210
Frequently asked questions about BMW
How is BMW rated?
BMW has a 4.9 star rating with 5,557 reviews.
When is BMW open?
BMW is open now. It will close at 7:00 p.m.