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BMW

4.9

About this business

Location details

5225 Virginia Beach Blvd, Ste 1, Virginia Beach, VA, 23462, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 8:00 p.m.
Tue9:00 a.m. to 8:00 p.m.
Wed9:00 a.m. to 8:00 p.m.
Thu9:00 a.m. to 8:00 p.m.
Fri9:00 a.m. to 8:00 p.m.
Sat9:00 a.m. to 7:00 p.m.
Sun12:00 p.m. to 6:00 p.m.
4.95,557 reviews
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Christopher's profile image
Christopher 
6 years ago

Great service Ashley gave me great customer service. I was provided with the same vehicle of what I currently have. She went above and beyond of what I originally came in for. She recommended the state inspection. So they provided me with the inspection. 

Business response:

Thank you for sharing your experience with us! Our team works incredibly hard to exemplify the commitment to customer care and we're so thankful that your time with us was well spent. Please feel free to reach out to us with any questions or future auto needs as we are always here to help. Sincerely, John Hall - General Manager - jhall@checkeredflag.com - (757) 490-1111 Ext. 2210 

Jackie's profile image
Jackie 
6 years ago

Best Service! Joseph in service is knowledgeable, extends himself in every way and makes me feel valued. I always look forward to my visits. 

Business response:

Thank you for taking the time to write this fantastic review! Our team works very hard to ensure each of our customers is 100% satisfied with the overall experience. We look forward to working with you again! Sincerely, John Hall - General Manager - jhall@checkeredflag.com - (757) 490-1111 Ext. 2210 

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Catherine 
6 years ago

Great Car Experience Got in quickly, loaner car was available, repair was completed in a timely matter, basically my experience was practically perfect in every way! 

Business response:

Thank you so much for this excellent feedback. We are happy to hear that our team worked hard enough to make your experience completely painless. Sincerely, John Hall - General Manager - jhall@checkeredflag.com - (757) 490-1111 Ext. 2210 

Eugenia's profile image
Eugenia 
6 years ago

Great experience I was bringing my car in for service. I didn't quite know where to go at first but the employees lead me in the right direction. I was in and out very quickly. I actually waited more time for my ride. 

Business response:

Thank you for leaving this remarkable feedback. We appreciate your comments and are happy to hear that our team was able to meet your needs. We always strive to provide the utmost in quality and customer satisfaction. We look forward to assisting you again down the road! Sincerely, John Hall - General Manager - jhall@checkeredflag.com - (757) 490-1111 Ext. 2210 

Peter's profile image
Peter 
6 years ago

Checkered Flag Mini is awesome! It was a very quick and efficient process overall. Customer service representative Daniel did an outstanding job during all steps! 

Business response:

Thank you for the kind words! We couldn't be happier that you enjoyed your experience here at our dealership and that our team was there to provide you with such exceptional service! Thank you again! Sincerely, John Hall - General Manager - jhall@checkeredflag.com - (757) 490-1111 Ext. 2210 

Megan's profile image
Megan 
6 years ago

Oswald 2011 X5 You guys Fixed the X5 problems that we wanted fixed for reasonable amount and listened to our intent. Overall pretty good. 

Business response:

We love hearing about guests who have a wonderful experience at our dealership and we are happy you are one of them!Please feel free to contact us if you have any questions! Sincerely, John Hall - General Manager - jhall@checkeredflag.com - (757) 490-1111 Ext. 2210 

Joshua's profile image
Joshua 
6 years ago

Excellent Service Representation Honestly, this 5-star rating and highly recommended acknowledgement is owed solely to your service representative Amy. She was without a doubt one of the best customer service representatives, I have come across in any area of commercial commerce. 

Business response:

We love hearing about customers that have a terrific experience. We are proud that you chose our dealership. Please feel free to contact us if you have any questions on your vehicle. Sincerely, John Hall - General Manager - jhall@checkeredflag.com - (757) 490-1111 Ext. 2210 

Lucius's profile image
Lucius 
6 years ago

Bmw x1 I bought my x1 Bmw to checkered flag Bmw and lucius is my agent. Very professional and friendly I highly recommended him as if you want to buy a bmw. Look for Lucius! 

Business response:

Thank you for the glowing review! We take pride in our customer service and do whatever we can to have our customers leave happy. Please don't hesitate to contact me or visit us if you need anything else. Sincerely, John Hall - General Manager - jhall@checkeredflag.com - (757) 490-1111 Ext. 2210 

George's profile image
George 
6 years ago

Great Service It’s a team effort in the service department. Ashley Hunt is a knowledgeable person. She is a true ambassador for BMW. Tim was a great help in keeping me informed and finalizing the paperwork to ensure my experience went well. 

Business response:

Thank you for the glowing review! We take pride in our customer service and do whatever we can to have our customers leave happy. Please don't hesitate to contact me or visit us if you need anything else. Sincerely, John Hall - General Manager - jhall@checkeredflag.com - (757) 490-1111 Ext. 2210 

Frequently asked questions about BMW

How is BMW rated?

BMW has a 4.9 star rating with 5,557 reviews. 

When is BMW open?

BMW is closed now. It will open tomorrow at 12:00 p.m.