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5225 Virginia Beach Blvd, Ste 1, Virginia Beach, VA, 23462, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 8:00 p.m. | |
| Wed | 9:00 a.m. to 8:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 7:00 p.m. | |
| Sun | 12:00 p.m. to 6:00 p.m. |
Courteous in every way My advisor was very knowledgeable about BMW and very courteous and he inform me that’s there is nothing wrong with my car and most that I love it is that my name is in their monitor as long as you get inside the facilities
Business response:
Thank you for your positive feedback, Imelda! We look forward to seeing you again! Regards, John Hall - General Manager - jhall@checkeredflag.com - (757) 490-1111 Ext. 2210
stephen white i was very satisfied with the excellent sales and finance individuals Jonathan and Argo they provided an excellent work for a purchase and closing the deal
Business response:
Thank you for taking the time to write this review, Stephen. We are pleased to hear that our staff was able to provide an efficient and overall positive experience. Regards, John Hall - General Manager - jhall@checkeredflag.com - (757) 490-1111 Ext. 2210
Great dealership - never disappoints Professional and friendly service team who answered all my questions. Appreciate the Email reminders about my appointment. Like the set-up of the service area which makes it easy to drop off and pick up my vehicle.
Business response:
Faye, thank you for the feedback! We are happy to hear about your positive experience with us, and we are grateful you chose us for your automotive needs. We look forward to working with you again in the future! Regards, John Hall - General Manager - jhall@checkeredflag.com - (757) 490-1111 Ext. 2210
Timely Repairs Mike was very knowledgeable and helpful. The loaner car was great as well. The shop fixed my airbag light in no time.
Business response:
Thank you for your business and this review. I am happy to hear our team was able to serve you and demonstrate how we do business here. If there is anything we can assist you with in the future, please let us know. Regards, John Hall - General Manager - jhall@checkeredflag.com - (757) 490-1111 Ext. 2210
Pleasant experience The service staff are patient, understanding and take the time to explain issues. I get the impression that they have background in actually working on vehicles, not just talking about it.
Business response:
Thank you so much for this excellent feedback and your very kind recommendation of our dealership. I am happy to hear that our team worked hard enough to make your service visit completely painless. Regards, John Hall - General Manager - jhall@checkeredflag.com - (757) 490-1111 Ext. 2210
Made good on sister dealership's mistake The service person was professional, I was greet right away and respected my time apologizing when there was a delay to get my car ready. When you want a BMW buy it from a BMW dealership. They understand the service a BMW owner is looking for.
Business response:
Thank you for reviewing your service experience! We aim to provide time-efficient and exceptional service for our guests and we are proud that this was received during your time spent with us. Regards, John Hall - General Manager - jhall@checkeredflag.com - (757) 490-1111 Ext. 2210
Service Excellent service completed in a timely manner. Service advisor was professional and the price quoted was within what was quoted
Business response:
We would like to extend our gratitude to you for taking the time to give us your feedback. It is wonderful to hear that our staff at our dealership was able to provide you with an unforgettable experience! Thank you and if you have any questions about the work that was done please feel free to contact us. Regards, John Hall - General Manager - jhall@checkeredflag.com - (757) 490-1111 Ext. 2210
Great service Great customer service. Associate made sure all of my concerns was addressed. Transition from dropping off to picking up was smoothe.
Business response:
It's great to hear that everything went smoothly for you, Keston! Thanks for coming in. Regards, John Hall - General Manager - jhall@checkeredflag.com - (757) 490-1111 Ext. 2210
Great service! Service advisors always knowledgeable and car is always ready as promised. Customer waiting area is convenient and comfortable. A plus!
Business response:
Thanks for your positive feedback, Patrick! Regards, John Hall - General Manager - jhall@checkeredflag.com - (757) 490-1111 Ext. 2210
BMW has a 4.9 star rating with 5,557 reviews.
BMW is open now. It will close at 8:00 p.m.