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BMW
- Automotive
- Virginia Beach, VA
About this business
Location details
5225 Virginia Beach Blvd, Ste 1, Virginia Beach, VA, 23462, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 8:00 p.m. | |
| Wed | 9:00 a.m. to 8:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 7:00 p.m. | |
| Sun | 12:00 p.m. to 6:00 p.m. |
Excellent service and very friendly enviroment Immediately greeted with a smile and put to ease that my car was in the right hands. Will keep bringing my car here.
Business response:
Oliver, it is important our customers feel completely confident with the customer service they received and it made us happy to read your review. If there's any other automotive need we can assist you with, please don't hesitate to call us or stop by. Sincerely, John Hall - General Manager - jhall@checkeredflag.com - (757) 490-1111 Ext. 2210
Great service A++++ The service dept was on point as far as getting me in and taking care of issues with my M4 . Turned out to be a sensor , but tech went above and beyond when he changed oil , all filters and spark plugs ..did a recheck and added wiper fluid , great stuff . Very happy .
Business response:
John, we strive to provide the best service possible and are glad we were able to ensure you were taken care of. Don't hesitate to reach out to us for anything else. Thank you for choosing Checkered Flag BMW MINI's Service Department. Sincerely, John Hall - General Manager - jhall@checkeredflag.com - (757) 490-1111 Ext. 2210
Great Service Ashley Hunt is a dream to work with. She is attentive to the needs of the customers. She keeps you informed every step of the way. An excellent ambassador for Checkered Flag.
Business response:
George, thank you so much for taking time out of your day to share your experience with everyone. We believe in attentive and professional customer service and I'm glad that Ashley made such a great impression on you. Sincerely, John Hall - General Manager - jhall@checkeredflag.com - (757) 490-1111 Ext. 2210
Best service department in town! Great communication from Bonnie. Very much appreciated the integrity of dealership. My car had just gone out of warranty, but they honored it anyway because the problem was something i has reported before and they had been unable to identify until it worsened. I really appreciate them taking the high road and doing the right thing!!
Business response:
Janet, we take pride in our customer care and appreciate you taking the time to give us this positive feedback. If there is anything we can assist you with in the future, please let us know. Sincerely, John Hall - General Manager - jhall@checkeredflag.com - (757) 490-1111 Ext. 2210
Great Service Amy was amazing & very helpful. Daniel walked me through what was wrong with my car & explained it in a way that I could understand
Business response:
Nikkai, thanks for giving us the opportunity to service your car. I am happy to hear that everything went well for you. I will pass your feedback along to Amy and Daniel. Drive safely. Sincerely, John Hall - General Manager - jhall@checkeredflag.com - (757) 490-1111 Ext. 2210
The service is fair Tell me what is in need to priority to fix in my car.Service manager will be more friendlier and professional manner to accommodate customers who are Stress when they found out what are needs to fix on thier vehichles.
Business response:
Renato, thank you for this amazing review! We really appreciate your business. Sincerely, John Hall - General Manager - jhall@checkeredflag.com - (757) 490-1111 Ext. 2210
Great service I like the personal service and the relationship that you build with your service team leader. I am on a first name basis with mine and he is very accommodating with my busy schedule.
Business response:
Lisa, thank you for taking the time to leave this review. Our team strives to build long-term relationships by delivering amazing service to each of our guests. We appreciate your business and look forward to working with you again! Sincerely, John Hall - General Manager - jhall@checkeredflag.com - (757) 490-1111 Ext. 2210
Consistently good service. Very efficient, and consistent service. I know that when I get my BMW X3 serviced at Checkered Flag, it is in expert hands.
Business response:
Christopher, thank you for the positive review and for trusting us with your vehicle. Drive safely and always feel free to reach out with any service questions. Sincerely, John Hall - General Manager - jhall@checkeredflag.com - (757) 490-1111 Ext. 2210
Great service, professional & clean facility My car was serviced for two issues then a third issue was found and taken care in a timely manner. The service advisor was professional and helpful.
Business response:
Elois, thank you for the feedback! We are grateful you chose us for your automotive needs. We look forward to working with you again in the future! Sincerely, John Hall - General Manager - jhall@checkeredflag.com - (757) 490-1111 Ext. 2210
Frequently asked questions about BMW
How is BMW rated?
BMW has a 4.9 star rating with 5,557 reviews.
When is BMW open?
BMW is open now. It will close at 8:00 p.m.