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BMW
- Automotive
- Virginia Beach, VA
About this business
Location details
5225 Virginia Beach Blvd, Ste 1, Virginia Beach, VA, 23462, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 8:00 p.m. | |
| Wed | 9:00 a.m. to 8:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 7:00 p.m. | |
| Sun | 12:00 p.m. to 6:00 p.m. |
Great service Amy was friendly and competent in explaining the recall process and was able to complete all 3 recalls to my surprise. So thankful for her diligence and helpfulness. Really appreciate it.
Business response:
Thanks for your awesome review, Steve! I'm very happy to hear that Amy was of such great help to you. She takes pride in her customer service and always makes sure our customers know everything that is going on! We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you. Sincerely, John Hall - General Manager - jhall@checkeredflag.com - (757) 490-1111 Ext. 2210
Highly Recommend Michael Lawson Service Advisor Our service advisor, Michael Lawson, was very helpful! We had a flat tire while traveling and Michael had us back on the road by the end of the day. He took the time to print out and go over our Automobile Status report and explain the results.
Business response:
Thanks for your outstanding review, Kevin! I'm very happy to hear that Michael was of such help to you. We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you. Sincerely, John Hall - General Manager - jhall@checkeredflag.com - (757) 490-1111 Ext. 2210
Great service My service advisor, Tim Lundsteen is a consummate professional. Always going above and beyond expectations to address my needs. I would highly recommend Checkered Flag BMW.
Business response:
Kermit, thanks so much for taking the time to share your feedback with us! Tim is a valuable member of our team and he will be grateful to read the nice comments you left him. If there is anything more that we can do please come back and see us again. Take care! Sincerely, John Hall - General Manager - jhall@checkeredflag.com - (757) 490-1111 Ext. 2210
Great Ashley Hunt is always perfection! She always gets everything done in a timely manner and always keeps me updated. A
Business response:
Brett, thank you for the awesome feedback! You're right, Ashley is an asset and we appreciate all she does for us! We're very happy to hear that she was there to provide you with great service. Sincerely, John Hall - General Manager - jhall@checkeredflag.com - (757) 490-1111 Ext. 2210
Great experience Price and customer service were great. We purchased a car out of the loaner fleet with low miles and great price.
Business response:
Tatiana, thank you for taking the time to leave us this feedback. Your review gives us the opportunity to learn if we are delivering great customer service and I am glad that this was the case with you! Please let us know if we can help you with anything else, thanks! Sincerely, John Hall - General Manager - jhall@checkeredflag.com - (757) 490-1111 Ext. 2210
Overall great service Great service that was professional and done on time. Overall just a great experience! I would highly recommend Checkered Flag BMW to all BMW owners.
Business response:
Thomas, thank you for taking the time to write this fantastic review! Our team works very hard to ensure each of our customers are 100% satisfied with their overall service experience. We look forward to working with you again. Sincerely, John Hall - General Manager - jhall@checkeredflag.com - (757) 490-1111 Ext. 2210
Great service Honest service consultants that don’t try to rip you off. I always feel like I paid a fair price for work performed.
Business response:
Thank you so much for your review! We really appreciate your business and are so happy we could provide great and honest service to you and your vehicle. We look forward to serving you again! Sincerely, John Hall - General Manager - jhall@checkeredflag.com - (757) 490-1111 Ext. 2210
Great Service Prompt appointment. Loaner available. Service excellent. The experience was pleasant with no hassles and no interruptions. Agent was very personable and helpful.
Business response:
Thank you for the feedback, Katharine! One of our top priorities is exceptional customer care and we are proud that this was offered to you during your recent visit. Sincerely, John Hall - General Manager - jhall@checkeredflag.com - (757) 490-1111 Ext. 2210
Great Service Service Advisor was extremely knowledgeable and thorough. I was given a shuttle to my home which helped me tremendously. Advisor let me know if option and driver was excellent.
Business response:
Sol, thank you for leaving us your positive review. We are pleased to hear that you were satisfied with the shuttle we provided and the knowledgeable and thorough service you received from us. If there's anything more that we can do, please come back and see us again. Take care! Sincerely, John Hall - General Manager - jhall@checkeredflag.com - (757) 490-1111 Ext. 2210
Frequently asked questions about BMW
How is BMW rated?
BMW has a 4.9 star rating with 5,557 reviews.
When is BMW open?
BMW is closed now. It will open at 9:00 a.m.