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BMW

4.9

About this business

Location details

5225 Virginia Beach Blvd, Ste 1, Virginia Beach, VA, 23462, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 8:00 p.m.
Tue9:00 a.m. to 8:00 p.m.
Wed9:00 a.m. to 8:00 p.m.
Thu9:00 a.m. to 8:00 p.m.
Fri9:00 a.m. to 8:00 p.m.
Sat9:00 a.m. to 7:00 p.m.
Sun12:00 p.m. to 6:00 p.m.
4.95,557 reviews
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Mary's profile image
Mary 
7 years ago

BMW X1 Lucius and the rest of the Checkered Flag team were all extremely helpful in getting us the best deal possible. Everything went smoothly. 

Business response:

I'm happy to hear that everything went so smoothly for you, Mary! I hope you continue to enjoy your new car! Regards, John Hall - General Manager - jhall@checkeredflag.com - (757) 490-1111 Ext. 2210 

John's profile image
John 
7 years ago

Great Service I have consistently received superb courteous service from Ashley, Ally, Tim and Amy. It is because of the fine service staff that will bring me back to Checkered Flag BMW for all my future automotive needs. Thank you and well done! 

Business response:

We really appreciate you continually choosing us for your vehicle needs, John! We look forward to seeing you at your next visit. Regards, John Hall - General Manager - jhall@checkeredflag.com - (757) 490-1111 Ext. 2210 

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David 
7 years ago

Good performance Ashley Hunt does a great job of on time and no surprises. Keeps me informed of my car's condition and expectations facing me. 

Business response:

Thank you for the great review, David. Please come visit us if you need anything else, be it service or sales! Regards, John Hall - General Manager - jhall@checkeredflag.com - (757) 490-1111 Ext. 2210 

John's profile image
John 
7 years ago

great service experience Service advisor kept me well informed about the issues with my warrantee repair, including unexpected delays. Excellent job with everything 

Business response:

Your fantastic review was awesome to read! I am happy our staff provided you with pressure-free, efficient and well-informed customer service. Sincerely, John Hall - General Manager - jhall@checkeredflag.com - (757) 490-1111 Ext. 2210 

David's profile image
David 
7 years ago

Great Service I liked the friendly atmosphere that the employees display. overall I have not had issues or negative experiences in the many years I have been a Mini Customer. I hope this never changes!! 

Business response:

Thank you for the great review, David. Please come visit us if you need anything else, be it service or sales. Sincerely, John Hall - General Manager - jhall@checkeredflag.com - (757) 490-1111 Ext. 2210 

David's profile image
David 
7 years ago

Quick Response Amy is great to work with. I feel like your technicians know what they are doing and operate quickly and efficiently. You also got me an appointment on short notice which we needed since we were headed out of town. 

Business response:

David, it's awesome to hear that you had such a positive service experience with us. We aim to provide efficient and friendly service to all of our customers! Regards, John Hall - General Manager - jhall@checkeredflag.com - (757) 490-1111 Ext. 2210 

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James 
7 years ago

Great service Excellent service all around! Mike is an outstanding service representative, and we are always pleased with our experience at this dealership! 

Business response:

Thanks so much for your fantastic review, James! It was our pleasure to assist you! Regards, John Hall - General Manager - jhall@checkeredflag.com - (757) 490-1111 Ext. 2210 

Little's profile image
Little 
7 years ago

Outstanding service, great atmosphere Kindness and willingness to help. Friendly people just continue to be real. They kept me informed at all times. Keep up the GREAT work. 

Business response:

Your kind words mean a lot to us. We appreciate your feedback and are happy to hear that our team was able to meet your needs. We always strive to provide the utmost in quality and customer satisfaction, and we try our best to make the service experience as easy and stress-free as possible. We look forward to assisting you with your future sales and service needs! Regards, John Hall - General Manager - jhall@checkeredflag.com - (757) 490-1111 Ext. 2210 

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Pamela 
7 years ago

Pleasant experience As usual the customer reps were very polite. The facility is nice and the waiting room comfortable. The time for service, this time a state inspection and fixing a headlight, was not too long. 

Business response:

Pamela, thank you for leaving the kind words. We plan to continue giving great customer service and a comfortable place for all our guests during their visit at our dealership. Sincerely, John Hall - General Manager - jhall@checkeredflag.com - (757) 490-1111 Ext. 2210 

Frequently asked questions about BMW

How is BMW rated?

BMW has a 4.9 star rating with 5,557 reviews. 

When is BMW open?

BMW is open now. It will close at 8:00 p.m.