This profile has been claimed by the business owner or representative.
BMW
- Automotive
- Virginia Beach, VA
About this business
Location details
5225 Virginia Beach Blvd, Ste 1, Virginia Beach, VA, 23462, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 8:00 p.m. | |
| Wed | 9:00 a.m. to 8:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 7:00 p.m. | |
| Sun | 12:00 p.m. to 6:00 p.m. |
Great service. Daniel, the service advisor, told me everything that needed to be done. The work was done in the amount of time that he estimated. He gave an explanation of the warranty of the tire that was replaced. Very professional.
Business response:
Gary, thanks for leaving this wonderful feedback! Customer satisfaction is our top priority and we're ecstatic to hear that you enjoyed your experience. We appreciate your business and look forward to seeing you again in the future. Have a great day! Sincerely, John Hall - General Manager - jhall@checkeredflag.com - (757) 490-1111 Ext. 2210
super service Everyone is very nice and willing to help..they were very willing to help find the answer even if it was a small detail.
Business response:
We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, John Hall - General Manager - jhall@checkeredflag.com - (757) 490-1111 Ext. 2210
A Good place to go when your mini needs some help Concern for our schedule, keeping us in the loop, and providing a loaner when repairs couldn't be accomplished by day's end. Always special to get our mini back fresh from a bath!
Business response:
Thank you for sharing your experience with us! Our team works incredibly hard to exemplify the commitment to customer care and we're so thankful that your time with us was well spent. Please feel free to reach out to us with any questions or future auto needs as we are always here to help. Sincerely, John Hall - General Manager - jhall@checkeredflag.com - (757) 490-1111 Ext. 2210
Awesome Dealership! Ask For Lucius he's the best! The awesomeness! Sales and Service are both great!! Ask for Lucius Sessoms for the most awesome buying experience ever !!
Business response:
Thanks for the wonderful review of your recent visit to our dealership. We strive for 100% customer satisfaction for each and every experience and we hope you enjoy your vehicle for a long time to come. It was truly a pleasure working with you. Sincerely, John Hall - General Manager - jhall@checkeredflag.com - (757) 490-1111 Ext. 2210
Warranty aservice Knowledgeable and informative service writer. Service completed when promised. Comfortably waiting lounge. Friendly staff. Clean and modern facility. Easy appointment scheduling.
Business response:
Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Sincerely, John Hall - General Manager - jhall@checkeredflag.com - (757) 490-1111 Ext. 2210
BMW X type Our service coordinator was friendly & thorough, offering helpful advice. Fortunately we brought books and snacks for the five hour wait.
Business response:
Thank you for your outstanding rating about our service department. We appreciate the opportunity to service your vehicle and look forward to doing so in the future. Thanks for taking the time to write this review. It really matters to our dealership! Sincerely, John Hall - General Manager - jhall@checkeredflag.com - (757) 490-1111 Ext. 2210
Excellent Service Joseph Hawthorne always gets my car in quickly and makes sure the problem is fixed. The loaner service is excellent
Business response:
Thank you for writing about your visit with us! I am happy to hear that Diana was able to provide you with the Excellent customer service we strive to deliver to each of our guests. We would love to work with you again; feel free to call us with any questions or concerns. Sincerely, John Hall - General Manager - jhall@checkeredflag.com - (757) 490-1111 Ext. 2210
great service, clean facility friendly, courtesy, knowledgeable, prompt service. clean facility. quick check out. good overall service. great staff. would highly recommend to anyone. great hours.
Business response:
Thank you for your outstanding rating about our service department. We appreciate the opportunity to service your vehicle needs and look forward to doing so in the future. Thanks for taking the time to write this review. It really matters to our dealership! Sincerely, John Hall - General Manager - jhall@checkeredflag.com - (757) 490-1111 Ext. 2210
Awesome Service Always great service with a smile from Mike Lawson. He makes coming to Checkered Flag worthwhile! The car is always done right the first time, and on time.
Business response:
Hi Shawn, and thank you for this great review! Mike is a great asset and we appreciate all that he does. I will be sure to pass on your very kind compliments and we encourage you to stop by if there is anything else that we can do for you. Sincerely, John Hall - General Manager - jhall@checkeredflag.com - (757) 490-1111 Ext. 2210
Frequently asked questions about BMW
How is BMW rated?
BMW has a 4.9 star rating with 5,557 reviews.
When is BMW open?
BMW is closed now. It will open at 9:00 a.m.