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BMW
- Automotive
- Virginia Beach, VA
About this business
Location details
5225 Virginia Beach Blvd, Ste 1, Virginia Beach, VA, 23462, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 8:00 p.m. | |
| Wed | 9:00 a.m. to 8:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 7:00 p.m. | |
| Sun | 12:00 p.m. to 6:00 p.m. |
Best service department around! Quick and efficient. Service Advisor, Ashley, is always on top of the things, and the perfect balance of friendly and professional. I’ve never waited longer than estimated and they always seem to go above and beyond by doing extra.
Business response:
Thank you so much for your kind review, Jared! Regards, John Hall - General Manager - jhall@checkeredflag.com - (757) 490-1111 Ext. 2210
Professional in Every Way Your facility is well maintained and your people are knowledgeable and courteous. The work was done in a timely fashion. I also appreciated your washing and vacuuming the car.
Business response:
Ira, we're happy to hear that you had a comfortable and friendly experience with our team! Regards, John Hall - General Manager - jhall@checkeredflag.com - (757) 490-1111 Ext. 2210
Friendly staff Staff was very friendly, vehicle service was completed as promised. Transportation was provided to and from work while vehicle was awaiting service.
Business response:
Thanks for your kind words, Albert! Regards, John Hall - General Manager - jhall@checkeredflag.com - (757) 490-1111 Ext. 2210
Service Feedback As usual, I had the best customer service by Ashley Hunt! Happy to have her as my BMW Service Advisor.
Business response:
Thanks for your great feedback, Robert! We'll be sure to share your comments with Ashley and our service staff. Regards, John Hall - General Manager - jhall@checkeredflag.com - (757) 490-1111 Ext. 2210
i feel like i am in a special place I AM AMAZED THAT CHECKERED FLAG CONTINUES TO SHOW ITS CUSTOMERS SPECIAL CONSIDERATION WHEN WALKING INTO THE DEALERSHIP NO MATTER IF IT INVOLES SERVICE OR PURCHASING A VEHICLE
Business response:
Thank you for this outstanding review, Fred! We look forward to seeing you again! Regards, John Hall - General Manager - jhall@checkeredflag.com - (757) 490-1111 Ext. 2210
Great BMW Dealer/Service!! Always helpful and friendly when I bring my car here. Mike Lawson has been a good customer service associate every time I call or arrive. I actually bought another BMW because of the service I know I’ll receieve with it.
Business response:
We appreciate your marvelous feedback, Gregory. It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs. Thanks again! John Hall - General Manager - jhall@checkeredflag.com - (757) 490-1111 Ext. 2210
Great service I went in without an appointment and received fast service. The service rep was most helpful explaining my options. As a courtesy, I received a car wash and had all fluids checked.
Business response:
Linda, we're happy to hear that you were satisfied with your service visit! Come back and see us if we can do anything else for you. Regards, John Hall - General Manager - jhall@checkeredflag.com - (757) 490-1111 Ext. 2210
Great service Mike Lawson went above and beyond to take care of my issue. Also, got me a shuttle within 5 minutes to go back to work while my car was being repaired.
Business response:
Thanks for your great feedback, Cary! Regards, John Hall - General Manager - jhall@checkeredflag.com - (757) 490-1111 Ext. 2210
Pleasant experience I was able to wait for my vehicle during a recall appointment. I also had some service work done and it was very quick considering the amount of work done.
Business response:
We are truly dedicated to providing quality customer service in all areas of our dealership. Thank you for taking the time to notice those efforts and for leaving such an awesome review! Sincerely, John Hall - General Manager - jhall@checkeredflag.com - (757) 490-1111 Ext. 2210
Frequently asked questions about BMW
How is BMW rated?
BMW has a 4.9 star rating with 5,557 reviews.
When is BMW open?
BMW is open now. It will close at 8:00 p.m.