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BMW
- Automotive
- Baltimore, MD
About this business
Location details
6700 Baltimore National Pike, Baltimore, MD, 21228, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 9:00 p.m. | |
| Tue | 9:00 a.m. to 9:00 p.m. | |
| Wed | 9:00 a.m. to 9:00 p.m. | |
| Thu | 9:00 a.m. to 9:00 p.m. | |
| Fri | 9:00 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
"Jae is outstanding to work with. He is knowledgable and..." Jae is outstanding to work with. He is knowledgable and professional. He went above and beyond to deliver a great experience. I would highly recommend working with him.
Business response:
Hi, thank you for your feedback. We're thrilled you found our team knowledgeable and the whole experience pleasant and easy. We're so glad that we were able to go above and beyond your expectations! We look forward to your next visit! Take care!
"I walked into this dealership for a test drive to make..." I walked into this dealership for a test drive to make some decisions regarding which car I wanted to purchase (later, in March), and walked out with a new car. This attests to the service, skill, and culture at this dealership. Most people wouldn't call their experience purchasing a vehicle as pleasant, but I can truly say that I met the most professional, delightful staff at this dealership; they made the experience one that will set the bar for me in the future (... read more
Business response:
Hi, congratulations on your new vehicle! Thank you for your positive review. We're glad to hear that you found our team here at BMW of Catonsville so helpful in the purchase of your new vehicle. If you have any additional questions about your new vehicle, we will be more than happy to assist you! Safe travels!
"I highly recommend BMW of Catonsville for servicing any..." I highly recommend BMW of Catonsville for servicing any BMW. My car is an older model that I plan to keep and it gets all the care and concern that the late model cars get. Service is top notch and my service advisor Keon Tobin is very responsive and professional. I never have to wonder about the progress of a repair. I love my car, and BMW of Catonsville takes care of my car like I do!
Business response:
Hi Lisa, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. Your recommendation means so much to us and we're so happy to have earned it. Thank you for taking the time to let the world know about your positive experience. Have a great day!
"The service received on January 21, 2021 was awesome!..." The service received on January 21, 2021 was awesome! From the time the appointment was made to the end of service. The customer service representative Keon Tobin and the master service tech Fred were extremely courteous, thorough and efficient. It was the first time my car was serviced at BMW of Catonsville and I will definitely be returning for future appointments.
Business response:
Hi, thanks for your great review, and for giving our dealership such a high star rating! We look forward to your next visit! Take care!
"Kevin was awesome and did an outstanding job taking care..." Kevin was awesome and did an outstanding job taking care of me! He got me into a fantastic car despite a recent bankruptcy and 6 months of unemployment due to COVID.
Business response:
Dusric, thank you for your support. We're so happy we could help! We hope to be of service to you again! Take care!
"So let me start off by saying I had an amazing experience..." So let me start off by saying I had an amazing experience at BMW of Catonsville, MD . I noticed a car they had on their website that I been looking for and it was a 2017 Mercedes E300. I been looking for this particular car with low miles on it and they just so happen to have it , it had low miles and and everything I needed on it . I called and talked to Kory Matthews And he hooked me up from their on out he processed my paperwork, answered all the questions I h... read more
Business response:
Hi, thank you for your positive review. We're glad to hear that you found our team here at BMW of Catonsville so helpful in the purchase of your new vehicle. Please let us know if you have any additional questions about services you received and thank you again for choosing BMW of Catonsville!
"From the time we walked in Harold was polite and..." From the time we walked in Harold was polite and accommodated all of our needs. Excellent customer service. Thank you for all of your help Harold!
Business response:
Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We hope to be of service to you again! Take care!
"Easy car buying here with Errol D'Souza. No snags, no..." Easy car buying here with Errol D'Souza. No snags, no hard sell. Came in to test drive a used BMW, decided it was perfect, and drove it home that same day.
Business response:
Congratulations on your new vehicle, Mary! Please let us know if there is anything else we can do for you; we are more than happy to help!
"Errol was easy to work with and very friendly. We were..." Errol was easy to work with and very friendly. We were able to travel 3 hours on his word saying the vehicle was in excellent condition and it was.
Business response:
Hello, thank you for sharing your positive experience! We hope you continue to choose us for all your automotive needs! Take care!
Frequently asked questions about BMW
How is BMW rated?
BMW has a 4.8 star rating with 5,697 reviews.
When is BMW open?
BMW is closed now. It will open tomorrow at 9:00 a.m.