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BMW
- Automotive
- Baltimore, MD
About this business
Location details
6700 Baltimore National Pike, Baltimore, MD, 21228, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 9:00 p.m. | |
| Tue | 9:00 a.m. to 9:00 p.m. | |
| Wed | 9:00 a.m. to 9:00 p.m. | |
| Thu | 9:00 a.m. to 9:00 p.m. | |
| Fri | 9:00 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
"Stopped by Catonsville BMW and met Harold. He was so..." Stopped by Catonsville BMW and met Harold. He was so patient and thorough throughout the whole process. I will definitely return in the future. It was a pleasure
Business response:
Hi Hatchman, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!
"Brian reached out after I inquired about an x5 through..." Brian reached out after I inquired about an x5 through their site. He called me and sent me numbers for a lease right away. We went to the dealership two days later and we came to very fair deal in less than an hour with Brian being transparent the whole time, unlike other dealers we were working with (both in Maryland and Northern Virginia). I will go through Brian again when the time comes and recommend him to anyone looking for a BMW. It was a very pleasant exper... read more
Business response:
Hello Brian, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!
"My service advisor, Brittany Hill, always provide the..." My service advisor, Brittany Hill, always provide the best customer service. She’s knowledgeable, upfront with what I need done, and efficient. The wait time is never too long. I would always recommend Brittany Hill.
Business response:
Hello, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!
"This is my third experience buying a car from BMW of..." This is my third experience buying a car from BMW of Catonsville, the last two with Benn Edwards. Before these, I always dreaded dealing with the salesmen and their managers at other companies. Not the case with Benn and BMW of Catonsville. I found the experience much more pleasurable than any other in my past. Benn never let me down; he always had the answers to my questions and worked hard to provide all the details and information needed to complete the sale. He is... read more
Business response:
Hello, thank you for your kind review; we are happy to pass along your comments to the team here at BMW of Catonsville! We want all our customers to feel this way when leaving our dealership! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!
"Highly recommend! I purchased my BMW from Catonsville..." Highly recommend! I purchased my BMW from Catonsville BMW. My sales representative Brian Brennan was very professional, knowledgeable, and easy to work with. In my opinion, Brian is a genuine professional. For nearly two weeks, we negotiated, and he was available at all times to listen and respond over email, text messages, and telephone. We arrived at a fair price for my vehicle and the trade-in. The entire Catonsville team was relaxed, and there was no pressure. Th... read more
Business response:
Hi, thank you for your feedback. We're thrilled you found our team knowledgeable and the whole experience pleasant and easy. Thanks for the recommendation, and have an amazing day!
"My fiancé and I were extremely pleased with the service!..." My fiancé and I were extremely pleased with the service! The Jae, John, and Sam team were incredible to work with. They took care of us and ensured we were happy with our car purchase and felt at ease with the car buying process. I would definitely recommend working with John and Jae. Sam will make sure you get a fair deal on financing!
Business response:
Hi Ariana, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! Thanks for the recommendation, and have an amazing day!
"Jamie is extremely professional and assisted me with all..." Jamie is extremely professional and assisted me with all my questions and gave me excellent service. She went far and beyond in helping me. I appreciate her time and support that made things much easier for me. Her kindness and friendly attitude made my day. I took the time to recognize her since it’s rare to find this type of assistance in business these days. Having excellent employees to represent your company is extremely important for a company to have great ... read more
Business response:
Hi Amy, thank you for your kind review; we are happy to pass along your comments to Jamie here at BMW of Catonsville! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
"I have know idea where to start, but Keon he goes above..." I have know idea where to start, but Keon he goes above and beyond to help and make you’re satisfied. He will work with you until you’re done and satisfied. He always in contact with you regarding the service. Very polite, very good customer service and definitely he know what he is doing.
Business response:
Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We hope you continue to choose us for all your automotive needs! Take care!
"Everyone at the dealership was great to work with. Harold..." Everyone at the dealership was great to work with. Harold was terrific throughout the purchase process, almost all of which was done remotely. He was responsive and attentive.
Business response:
Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!
Frequently asked questions about BMW
How is BMW rated?
BMW has a 4.8 star rating with 5,697 reviews.
When is BMW open?
BMW is closed now. It will open tomorrow at 9:00 a.m.