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BMW
- Automotive
- Baltimore, MD
About this business
Location details
6700 Baltimore National Pike, Baltimore, MD, 21228, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 9:00 p.m. | |
| Tue | 9:00 a.m. to 9:00 p.m. | |
| Wed | 9:00 a.m. to 9:00 p.m. | |
| Thu | 9:00 a.m. to 9:00 p.m. | |
| Fri | 9:00 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
"Jamie Brenneman was extremely pleasant to work with..." Jamie Brenneman was extremely pleasant to work with helping me schedule a prepurchase inspection. She was very helpful and informative about the process. Awesome Job
Business response:
In order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. Please don't hesitate to reach out to us if there's anything more we can do!
"As a first time car buyer, Harold and Jerry made the..." As a first time car buyer, Harold and Jerry made the process swift and trouble-free, and not to mention I got a fantastic deal on a used CPO BMW! It was a pleasure working with them, and I will unequivocally recommended Harold and Jerry to future car buyers. Thanks you, guys!
Business response:
Hi, thank you for your kind review; we are happy to pass along your comments to the team here at BMW of Catonsville! Thanks for the recommendation, and have an amazing day!
"Jae Lim was very helpful throughout the entire process,..." Jae Lim was very helpful throughout the entire process, he made sure if I needed something at all times, was flexible when needed to be and overall a great salesman.
Business response:
Hello, thank you for your kind review; we are happy to pass along your comments to the team here at BMW of Catonsville! We hope you continue to choose us for all your automotive needs! Take care!
"Jea Lim who is sales manager is best sales person ever!..." Jea Lim who is sales manager is best sales person ever! Very professional and customer’s satisfaction. S Choi who is financial director showed us best purchasing information. They are so perfect!!
Business response:
Hello, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! If you have any additional questions about your new vehicle, we will be more than happy to assist you! Safe travels!
"Convenient efficient and easy service. Appointment was..." Convenient efficient and easy service. Appointment was easy to make. Detailed explanation and transparency. Amicable staff and clean sanitized environment. Adherent to COVID-19 requirements
Business response:
Hello, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating!
"We received excellent customer service from Jae Lim in..." We received excellent customer service from Jae Lim in the sales department and Andew in the finance department Both worked hard to ensure we got the best price for the service.
"Working with Harold was a great experience. He was..." Working with Harold was a great experience. He was always pleasant, straight forward and worked hard for me. He was prompt with all communication and made sure I had all my questions answered. I highly recommend using him for your car buying needs.
Business response:
Keli, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. If you're ever in need of more help, please let us know!
"Had a very pleasant experience working with Harold who..." Had a very pleasant experience working with Harold who went the extra mile to ensure everything was taken care of for my out-of-state purchase of a pre-owned BMW. Harold represents the dealership well and, because of him, would definitely recommend others to do business at BWM of Catonsville.
Business response:
Jeff, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. If you're ever in need of more help, please let us know!
"Neil Taylor is an outstanding service representative! He..." Neil Taylor is an outstanding service representative! He deserves 5 stars! He has been my rep for many years; he is very knowledgeable, reliable, and courteous.
Business response:
Hello, thank you so much for your feedback! Neil will be very happy to hear about your kind words and high star rating! We want all our customers to feel this way when leaving our dealership!
Frequently asked questions about BMW
How is BMW rated?
BMW has a 4.8 star rating with 5,697 reviews.
When is BMW open?
BMW is closed now. It will open tomorrow at 9:00 a.m.