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BMW
- Automotive
- Baltimore, MD
About this business
Location details
6700 Baltimore National Pike, Baltimore, MD, 21228, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 9:00 p.m. | |
| Tue | 9:00 a.m. to 9:00 p.m. | |
| Wed | 9:00 a.m. to 9:00 p.m. | |
| Thu | 9:00 a.m. to 9:00 p.m. | |
| Fri | 9:00 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
"Kevin & Harold is a true client advisors. Polite,..." Kevin & Harold is a true client advisors. Polite, analyses and advises from your points of view, detail oriented and so pleasant and personal. All details about the vehicle and financing were explained clearly. Car was delivered gleaming clean. I am a happy client. I would definitely be coming back for more business deals.
Business response:
Iesha, thank you for your kind review; we are happy to pass along your comments to the team here at BMW of Catonsville! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!
"I recently bought an Audi Q3 with my fiancé this passed..." I recently bought an Audi Q3 with my fiancé this passed weekend and we were both blown away with Jae Kim’s customer service. He made us feel like family. He is amazing and I highly recommend seeing him for all of your car buying needs. He makes the process fun and bearable. Also, he put a bow on my new car for me. He also washed and hand dried my vehicle in the boiling heat. He truly goes Above and beyond. Ask for Jae and you will not be disappointed!
Business response:
Stephanie, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!
"Purchase Vehicle" We were looking for a safe but affordable car for my Granddaughter who is headed back to college. Benn Edwards made it easy and worthwhile!
Business response:
Hi, we strive for a high level of customer satisfaction in all aspects of our dealership. We strive to deliver a great experience to all of our valued customers. Reviews like yours help us to continually improve.
"Walking into the dealership I had intentions on looking..." Walking into the dealership I had intentions on looking at one type of vehicle but Harold was observant enough to realize that my eye was really on a different one. So glad that he took the initiative and steered me to the right car. I would have gone home with buyers regret.
Business response:
Hi, we strive for 100% satisfaction, and it is great to see you had such a positive experience at BMW of Catonsville. We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!
"Customer for life" I can't say enough amazing things about Benn Edwards. I have purchased 4 BMW's from Benn over the last several years. He is patient, professional and very easy to work with.
Business response:
Vanessa, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!
"Jae did an exceptional job to satisfy my need. We..." Jae did an exceptional job to satisfy my need. We couldn't make a deal due to the lack of the inventory but next time I'll look for him.
Business response:
Thanks for your great review, and for giving our dealership such a high star rating! If you have any additional questions, we will be more than happy to assist you! Safe travels!
"My sales person Errol was very courteous and made it easy..." My sales person Errol was very courteous and made it easy doing 2/3 of the buying process online before stopping in. had a very good experience and would buy there again when looking for another new or pre-owned car.
Business response:
Jonathan, we strive for 100% satisfaction, and it is great to see you had such a positive experience at BMW of Catonsville. We sincerely thank you for the positive review, and look forward to seeing you again soon!
"I enjoy taking my car here and my service representative..." I enjoy taking my car here and my service representative Keon Tobin who ensures that I am 100% satisfied with all work done on my vehicle
Business response:
Edward, thank you for your kind review; we are happy to pass along your comments to the team here at BMW of Catonsville! We look forward to your next visit! Take care!
"Pleasant Business" Harold is a true client advisor. Polite, analyses and advises from your points of view, detail oriented and so pleasant and personal. All details about the vehicle and financing were explained clearly. Car was delivered gleaming clean. I am a happy client.
Business response:
Arthur, we strive for 100% satisfaction, and it is great to see you had such a positive experience at BMW of Catonsville. We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!
Frequently asked questions about BMW
How is BMW rated?
BMW has a 4.8 star rating with 5,697 reviews.
When is BMW open?
BMW is open now. It will close at 8:00 p.m.