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BMW
- Automotive
- Baltimore, MD
About this business
Location details
6700 Baltimore National Pike, Baltimore, MD, 21228, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 9:00 p.m. | |
| Tue | 9:00 a.m. to 9:00 p.m. | |
| Wed | 9:00 a.m. to 9:00 p.m. | |
| Thu | 9:00 a.m. to 9:00 p.m. | |
| Fri | 9:00 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
"Harold made me feel so comfortable with my purchase and..." Harold made me feel so comfortable with my purchase and he is the perfect salesman with all his knowledge and love about cars. Harold was ready when I arrived and cut the buying process in half.
Business response:
Thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! If you have any additional questions, we will be more than happy to assist you! Safe travels!
"Harold was very helpful and made sure I had a smooth..." Harold was very helpful and made sure I had a smooth transition from beginning to the end of my purchase. He represents BMW very well
Business response:
Hi, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. We hope you continue to choose us for all your automotive needs! Take care!
"Thanks Harold" Harold, was very dedicated, consistent and provided all the answers to our questions. Thank you for helping my family and I find the right car.
Business response:
Congratulations on your new vehicle, Mavis! We strive to deliver a great experience to all of our valued customers. Reviews like yours help us to continually improve. We hope to be of service to you again. Take care!
"Excellent customer service and vehicle care." Took delivery of my vehicle from an out of state dealer... Had a minor quality control issue that left me feeling indifferent about the acquisition of a new Model. Keon Tobin and the staff at BMW of Catonsville provided the outstanding service and product knowledge to reassure me of a good decision to acquire the car. Keon's knowledge and personal touch in resolving the issue is to be commended!!! Kudos to Keon Tobin/management and staff for an excellent initial contact with BMW... read more
Business response:
Chief, thank you for your feedback. We're thrilled you found Keon so knowledgeable and the whole experience pleasant and easy. We understand it's a big decision where you purchase your car from, and we are grateful to have been chosen. We hope to be of service to you again! Take care!
"Had a great sales experience with Ben this past week...." Had a great sales experience with Ben this past week. Very professional, informative and very responsive to my questions. I felt it was a very smooth sales interaction, far superior to previous experiences purchasing a car. Would definitely recommend working with him.
Business response:
Congratulations on your new vehicle! We're thrilled you found Ben so knowledgeable and the whole experience pleasant and easy. Thank you so much for choosing BMW of Catonsville and we hope to be of service to you again! Take care!
"Outstanding customer service with a personal..." Outstanding customer service with a personal touch.. Thank You Your follow up was very impressive and your product knowledge was very helpful Thanks for your help
Business response:
Thank you for your positive review. We're glad to hear that you found our team here at BMW of Catonsville so helpful. Thank you so much for choosing BMW of Catonsville as your first choice for service!
"ERROL WAS VERY KIND AND KNOWLEDGEABLE. HE MADE SURE WE..." ERROL WAS VERY KIND AND KNOWLEDGEABLE. HE MADE SURE WE BOUGHT THE RIGHT CAR FOR OUR FAMILY. WE ENJOYED OUR EXPERIENCE BUYING A GREAT CAR.THANK YOU ERROL.
Business response:
Thank you for your positive review. We're glad to hear that you found our team here at BMW of Catonsville so helpful in the purchase of your new vehicle. We hope you continue to choose us for all your automotive needs! Take care!
"Harold and BMW of Catonsville were terrific in helping us..." Harold and BMW of Catonsville were terrific in helping us through the buying process. We really appreciate all your help Harold, thank you!! It was a pleasure working with you on our purchase!!
Business response:
Melissa, thanks for your great review, and for giving our dealership such a high star rating! We hope to be of service to you again! Take care!
"These guys are awesome! They are incredibly professional..." These guys are awesome! They are incredibly professional and take all of the stress out of new car purchases. When you stop by ask for Errol D’Souza he will take great care of you! The management at Catonsville is fantastic!! I highly recommend this dealership.
Business response:
Thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!
Frequently asked questions about BMW
How is BMW rated?
BMW has a 4.8 star rating with 5,697 reviews.
When is BMW open?
BMW is open now. It will close at 9:00 p.m.