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BMW
- Automotive
- Baltimore, MD
About this business
Location details
6700 Baltimore National Pike, Baltimore, MD, 21228, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 9:00 p.m. | |
| Tue | 9:00 a.m. to 9:00 p.m. | |
| Wed | 9:00 a.m. to 9:00 p.m. | |
| Thu | 9:00 a.m. to 9:00 p.m. | |
| Fri | 9:00 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
"Jae was friendly and I really liked the service. The..." Jae was friendly and I really liked the service. The facilities are really clean.the cars are of really great price. Will visit again and will recommend.
Business response:
Manu, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. We hope you continue to choose us for all your automotive needs! Take care!
"Excellent customer service. Would recommend to others. He..." Excellent customer service. Would recommend to others. He worked with my credit. Very detailed on all questions. More like a friendship than a salesperson thank you Errol
Business response:
Thank you for your feedback. We're thrilled you found our team knowledgeable and the whole experience pleasant and easy. We hope to be of service to you again! Take care!
"The entire sales team at BMW of Catonsville was..." The entire sales team at BMW of Catonsville was fantastic. Our sales representative, Harold, is top notch. He took the time to listen to our needs, found us the perfect vehicle, and arranged for extremely competitive financing. Overall a wonderful experience which will not be our last at this dealership.
Business response:
In order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. Please don't hesitate to reach out if there's anything additional we can do for you.
"The dealership overall is excellent. I primarily..." The dealership overall is excellent. I primarily interact with the Service department, and service advisor Brittany Hill is GREAT!!! Her knowledge and professionalism is unmatched.
Business response:
Hi there, we are very happy to have provided you with such a positive service experience! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!
"Great service. Liked the video review of my car and..." Great service. Liked the video review of my car and Brittany was great. Also used a loaner and the process was quick and simple. Thank you
Business response:
Hi Mvandervat, we are very happy to have provided you with such a positive experience! Thank you so much for choosing BMW of Catonsville as your first choice for service!
"It is always a pleasure to have my vehicle serviced at..." It is always a pleasure to have my vehicle serviced at BMW of Catonsville. My service advisor, Brittany Hill, always provides exceptional service, including keeping me well informed. She should be commended for the excellent customer service she provides. During the whole visit, she always smiles which puts you at ease. I look forward to future service visits. Rhonda Tucker
Business response:
Rhonda, we appreciate your response to Brittany's outstanding service! We look forward to your next visit! Take care!
"Jae Lim and Sam Choi were easy to work with and very..." Jae Lim and Sam Choi were easy to work with and very accommodating. Actually enjoyed buying a car from these two professionals! I will return to this dealership when another car is needed.
Business response:
Thomas, we're happy you found our staff to be so supportive during your experience here at BMW of Catonsville. We strive to deliver a great experience to all of our valued customers. Reviews like yours help us to continually improve.
"Great VIP service. Very friendly and helpful. Smooth..." Great VIP service. Very friendly and helpful. Smooth transition into a loaner car. Kept me up to date and informed. Thank you for all of your help.
Business response:
Hi, we are very happy we could provide you with a smooth experience! Please don't hesitate to reach out if there's anything additional we can do for you.
"BMW of Catonsville " Had a very good experience with Jae Lim. He was very responsive to any questions or needs I had. Would definitely recommend him and this dealership
Business response:
Hi Joe, thank you so much for your positive comments about BMW of Catonsville! We strive to deliver a great experience to all of our valued customers. Reviews like yours help us to continually improve.
Frequently asked questions about BMW
How is BMW rated?
BMW has a 4.8 star rating with 5,697 reviews.
When is BMW open?
BMW is open now. It will close at 9:00 p.m.