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BMW

4.5

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Location details

10900 Firestone Blvd, Norwalk, CA, 90650, United States

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WeekdayScheduleStatus
Mon7:00 a.m. to 9:00 p.m.
Tue7:00 a.m. to 9:00 p.m.
Wed7:00 a.m. to 9:00 p.m.
Thu7:00 a.m. to 9:00 p.m.
Fri7:00 a.m. to 9:00 p.m.
Sat8:00 a.m. to 9:00 p.m.
Sun10:00 a.m. to 6:00 p.m.
4.51,677 reviews
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SJY's profile image
SJY 
7 years ago

"This Is About Robert Syasit" Robert was very helpful when my windshield cracked. First, he got right got back to me when I needed a repair estimate to help me evaluate the need for an insurance claim. Then, when I decided to file the claim, rather than pay dealer price for the quoted repair, he was helpful in scheduling the dealer required recalibration of the forward looking camera. On the morning of the scheduled recalibration appointment, my family's second car suffered a disabling ignition circuit failure. (It's still i... read more

Business response:

Hello, and thank you sincerely for sharing your recent 5 star service experience with Robert here at McKenna BMW! We're beyond thrilled to read your kind review, and we'd like to thank you for choosing us here at McKenna for your BMW service needs. We're going to make sure this review gets in front of Robert, and we look forward to seeing you anytime in the future! Enjoy the road ahead in your Ultimate Driving Machine! 

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Tran 
7 years ago

"Review for Arthur" Y'all were great. Writing this for Arthur for teaching me all those little gadgets in the car and how they tick. Good guy and fun learning session. You can really tell this guy knows his stuff. 

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Jsal 
7 years ago

"Very smart" Went in for the genius appointment with the genius arthur. Great guy and taught me many things on my car. Excellent service. I love my new car. 

Business response:

Hello, and thanks for sharing your recent 5 star Encore experience with Arthur here at McKenna BMW! We're very pleased to read your kind review, and we'd like to thank you for being a part of the McKenna Family. Enjoy the road ahead in your Ultimate Driving Machine! 

Stan A's profile image
Stan A 
7 years ago

"Simple and fast." Easy. Fast. No hassle. Victoria's team did a great job with everything. Bob handled all my paperwork and Arthur went over the new car with me and my kids. I am impressed with this car purchase. 

Business response:

Hi Stan, Thanks for sharing your recent 5 star experience with Victoria, Arthur, and Bob here at McKenna BMW! We're quite thrilled to read your kind review, and we'd like to congratulate you on your new BMW. Welcome to the McKenna Family, and we trust you're enjoying every mile ahead in your Ultimate Driving Machine! 

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Jose Luis 
7 years ago

"Perfecto Servicio En Comprar Carro Nuevo" Trabajé con Corry y Daniel, Corry me ayudó mucho a conseguir el vehículo que quería y Daniel fue muy respetuoso, se tomó el tiempo de explicar las características de mi 540i 

Business response:

Hello Jose, Thanks for sharing your recent 5 star experience with both Corry and Daniel here at McKenna BMW! We're thrilled to read your kind review, and we'd like to congratulate you on your new BMW 540i! Thanks for being a part of the McKenna Family, and we trust you're enjoying every mile ahead in your Ultimate Driving Machine! 

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ily.dianazhang 
7 years ago

"Efficient and professional " Angel was a pleasure to work with! Very friendly and professional customer service. I will be recommending angel to all of my friends and family 

Business response:

Hello, and thanks for sharing your recent 5 star experience with Angel here at McKenna BMW! We're thrilled to read your review, and we'd like to thank you for choosing us here at McKenna for all things BMW. Enjoy the road ahead in your Ultimate Driving Machine! 

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Frank 
7 years ago

"Review" This review is for Arthur and Brooke. I came in for my lease inspection and there were quite a few charges, which I understood. Arthur and Brooke went above and beyond to give me suggestions to how to avoid the charges and minimize my cost to return my vehicle. I really enjoyed my experience at McKenna. 

Business response:

Hi Frank, Thanks for sharing your recent 5 star experience with both Arthur and Brooke here at McKenna BMW! We're beyond thrilled to read your kind review, and we'd like to thank you for choosing to be a part of the McKenna Family! Enjoy the road ahead! 

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Dancing Saint 
7 years ago

"Airbag recall service " Service was great ! It was finished before the promised time. Guy was very nice, friendly, yet , very professional from beginning to end. He was very helpful, he even showed me where the cashier was. 

Business response:

Hello, and thanks for sharing your recent 5 star service experience with Guy here at McKenna BMW! We're thrilled to read about your time with us, and we'd like to thank you for choosing us here at McKenna for your BMW service needs. Enjoy the road ahead in your Ultimate Driving Machine! 

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AdamSr 
7 years ago

"Excellent customer service, never a bad momment" I'm coming up to the end of Lease on my vehicle and I still get the same great service attention as of the start of the lease, Noah has always greeted us with respect and attention. Great asset. 

Business response:

Hello Adam, Thanks for sharing your most recent 5 star experience with our team here at McKenna BMW! We're thrilled to read your kind review, and we'd like to thank you for choosing us here at McKenna for all things BMW. Enjoy the road ahead in your Ultimate Driving Machine! 

Frequently asked questions about BMW

How is BMW rated?

BMW has a 4.5 star rating with 1,677 reviews. 

When is BMW open?

BMW is closed now. It will open at 7:00 a.m.