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BMW

4.5

About this business

Location details

10900 Firestone Blvd, Norwalk, CA, 90650, United States

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WeekdayScheduleStatus
Mon7:00 a.m. to 9:00 p.m.
Tue7:00 a.m. to 9:00 p.m.
Wed7:00 a.m. to 9:00 p.m.
Thu7:00 a.m. to 9:00 p.m.
Fri7:00 a.m. to 9:00 p.m.
Sat8:00 a.m. to 9:00 p.m.
Sun10:00 a.m. to 6:00 p.m.
4.51,677 reviews
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Don's profile image
Don 
7 years ago

"2013 528i" Met Arthur today for the Encore appointment. He was extremely friendly and was able to answer every question I had. I don't live too far from the dealership so I will be asking many more questions in the future! Thanks McKenna 

Business response:

Hi Don, Thanks for sharing your recent 5 star Encore experience with Arthur here at McKenna BMW! We're thrilled to read your kind review, and we'd like to thank you for being a part of the McKenna Family. We trust you're enjoying every mile ahead in your Ultimate Driving Machine! 

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jinlingusa 
7 years ago

"Great services, very thoughtful. " Mr kim called to remind me about my car service, Mr Son helped me with the maintenance service, very detailed and patient as I have lot of questions. Thanks to them for making my trip easier. 

Business response:

Hello, and thanks for sharing your recent 5 star service visit with both Charlie and Guy here at McKenna BMW! We're thrilled to read your kind review, and we'd like to thank you for choosing us here at McKenna for your BMW service needs! Enjoy every mile ahead in your Ultimate Driving Machine! 

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RachelP 
7 years ago

"I LOVE MY BMW!" Loving my BMW i3. The wonderful people at Mckenna BMW did not disappoint when I purchased my BMW i3. The experienced staff and the product genius were great. Angel Jin the product genius was both knowledgeable and friendly. They weren't pushy like the other dealerships I have been to before. This is my first BMW ever and believe me I will be back again 

Business response:

Hi Rachel, Thanks for sharing your recent 5 star experience with Stanley and Jin here at McKenna BMW! We're thrilled to read your kind review, and we'd like to congratulate you on your new BMW i3! Welcome to the McKenna Family, and we trust you're already enjoying every mile ahead in your Ultimate Driving Machine! 

NonL's profile image
NonL 
7 years ago

"Came back to learn" I drove all way back from McKenna BMW to learn about my i3. It was most definitely worth it since Arthur has been so patient with me over the phone. I love my car! 

Business response:

Hello, and thanks for sharing your recent 5 star Encore experience with Arthur here at McKenna BMW! We're thrilled to read your review, and we'd like to congratulate you on your new BMW i3! There's a lot of tech in that car, and we're glad we could show you all of the features. Enjoy every mile ahead in your Ultimate Driving Machine! 

cindys76's profile image
cindys76 
7 years ago

"Love my new car!" Called in and tried to make an appointment for test driving a 430i that I saw online. Guess what? Ending driving home in this lovely car. In and out was less than 2 hours, how amazing! Byran got me a good deal and Angel went to gas up the car and explain the whole car to me after I came out from signing all the papers! They both provided me excellent service! 

Business response:

Hello, and thank you for sharing your recent 5 star experience with both Bryan and Angel here at McKenna BMW! We're delighted to read your kind review, and we'd like to congratulate you on your new BMW 430i! Welcome to the McKenna Family, and we're here for you anytime in the future for scheduled service, parts / accessories, and anything else your BMW might need. Enjoy the road ahead in your Ultimate driving Machine! 

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avaition1 
7 years ago

"Bought New Car" Excellent dealership. Everyone was very helpful and give me the best deal. I know this because I had been shopping around. They did not try and sale me a car without the options I wanted. I would highly recommend this dealer. 

Business response:

Hello, and thanks for sharing your recent 5 star experience with our team here at McKenna BMW! We're thrilled to read your kind review, and we'd like to congratulate you on your new BMW. Welcome to the McKenna Family, and we sincerely look forward to seeing you in our store anytime in the future. Enjoy the road ahead in your Ultimate Driving Machine! 

JohnG's profile image
JohnG 
7 years ago

"McKenna BMW Team led by Noah Schmerling" We have been working with Noah and his team for many years and it never ceases to amaze me how he has been able to solve many challenges we have presented him. He listens to what we are trying accomplish and finds the best possible outcome. His follow up is prompt, clear, and informative. We will keep coming to Noah for all our needs, he has never let us down. He has assembled a team around him that is top notch. Great job Noah, Dominic, and Erick...thanks for a great experience. 

Business response:

Hi John, Thank you for sharing your continued 5 star experience with Noah, Dominic, and Erick here at McKenna BMW! We greatly appreciate your business over the years, and we'd like to also thank you for being a part of the McKenna Family. Enjoy every mile ahead in your Ultimate Driving Machine, and we sincerely look forward to seeing you in our store anytime down the road! 

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DaisyLaw 
7 years ago

"Genius experience" After numerous calls and text exchanges with Arthur about my new car.. I decided to go in to learn about my new car. I really do not enjoy the dealership experience, but it was easy going and I learned a lot about my new car. The genius encore program is great and every one should utilize it with Arthur. 

Business response:

Hello Daisy, Thanks for sharing your recent 5 star Encore experience with Arthur here at McKenna BMW! We're thrilled to read your kind review, and we'd like to congratulate you on your new BMW. Welcome to the McKenna Family, and we invite you back to our store anytime in the future for scheduled service, parts / accessories, and anything else your BMW might need. Enjoy the road ahead in your Ultimate Driving Machine! 

Jaesco's profile image
Jaesco 
7 years ago

"Amazing service and dedication to the customer " My family and i have been with McKenna over 20 years and Nick LoCassle has been there to provide top quality service. Destiny was awesome to work with as well! 

Business response:

Hello, and thanks for sharing your most recent 5 star experience with Nick and Destiny here at McKenna BMW! We're thrilled to read your kind review, and we'd like to thank you for your business over the years. We're thrilled to have you as a part of the McKenna Family, and we're here for you anytime down the road for scheduled service, parts, and anything else your BMW might need. Enjoy the road ahead in your Ultimate Driving Machine! 

Frequently asked questions about BMW

How is BMW rated?

BMW has a 4.5 star rating with 1,677 reviews. 

When is BMW open?

BMW is closed now. It will open at 7:00 a.m.