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BMW
- Automotive
- Norwalk, CA
About this business
Location details
10900 Firestone Blvd, Norwalk, CA, 90650, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 9:00 p.m. | |
| Tue | 7:00 a.m. to 9:00 p.m. | |
| Wed | 7:00 a.m. to 9:00 p.m. | |
| Thu | 7:00 a.m. to 9:00 p.m. | |
| Fri | 7:00 a.m. to 9:00 p.m. | |
| Sat | 8:00 a.m. to 9:00 p.m. | |
| Sun | 10:00 a.m. to 6:00 p.m. |
"Fast and easy" Corry and Arthur did a wonderful job for us today with our brand new car. Corry basically did the entire deal with us before we even stepped foot in the dealership. He then introduced us to Arthur the BMW Genius. He understood we were low on time and did a quick tutorial with us but it was much more than we thought we knew. Great work McKenna!!
Business response:
Hello Nancy, Thanks for sharing your recent 5 star experience with both Corry and Arthur here at McKenna BMW! We're quite pleased to read your very kind review, and we'd like to congratulate you on your new BMW. Welcome to the McKenna Family, and we sincerely look forward to seeing you in our store anytime in the future. Enjoy the road ahead in your Ultimate Driving Machine!
"On time and happy with the service" I got to say the person that helped me her name is Maria she was very very helpful answer all the questions that I had and help me to get my car looked at and in and out in a timely manner thank you
Business response:
Hi Frank, Thanks for sharing your recent 5 star service experience with Maria here at McKenna BMW! We're very pleased to read your kind review, and we'd like to thank you for choosing us here at McKenna for your BMW service needs. Enjoy the road ahead in your Ultimate Driving Machine, and we sincerely look forward to seeing you in our store anytime in the future!
"Hot but worth it." We came in to look at some X6s, and since all the sales people were busy. Arthur the genius helped us for most of the time. He got information in regards to a few cars for us and showed us every feature that came with each of the cars and showed it to us in person. It was very exceptional service and he was able to answer every question.
Business response:
Hello Tak, Thanks for sharing your recent 5 star experience with Arthur here at McKenna BMW while learning more about the X6! Welcome to the McKenna Family, and we sincerely look forward to seeing you in out store anytime in the future!
"GO MCKENNA BMW!" Tried to get a quote on a 2015 335i years ago from this dealership years ago but did not had a good experience with that back then. Decide to give here another try since my lease is due and this location is super close to my work place. And guess what totally worth the try! Can't believe that not only getting a good deal from Vicotria, also an amazing customer service from the product specialist Angel Jin! They both provided professional advise on which model will be a good fit to me and my family along ans... read more
Business response:
Hi John, Thanks for giving us a second shot here at McKenna BMW to show you the type of customer service we're proud to deliver! Congratulations on your new BMW, and we're thrilled to read your comments about both Victoria and Angel. Enjoy every mile ahead in your Ultimate Driving Machine!
"Love this dealership!" was here last weekend to shop for my next car, was helped by Bryan the salesperson and then introduced to Angel the Genius. My mom personally leased a x5 last year here at this dealership and she totally agreed with me that the customer service we received from this dealership was just great! Thank you!!!!!
Business response:
Hi Jessie, Thanks for sharing your recent 5 star experience with both Byron and Angel here at McKenna BMW! We're thrilled to read your kind review, and we're happy to hear your mom had a terrific experience leasing her X5 as well last year. Welcome to the McKenna Family, and we sincerely look forward to seeing you in our store anytime in the future! Enjoy the road ahead in your Ultimate Driving Machine!
"Fun and Friendly Staff " Great experience from the start! McKenna has one the best staff out there. Funny, Friendly & super Knowledgeable team of Geniuses! From Omar Z to Daniel S & the Genius team, all were very caring in helping me with my hassle free car buying experience !
Business response:
Hello Hermione, Thanks for sharing your recent 5 star experience with Omar and Daniel here at McKenna BMW! We're thrilled to read your kind review, and we'd like to congratulate you on your new BMW. Welcome to the McKenna Family, and we sincerely look forward to seeing you in our store anytime in the future for scheduled service, parts / accessories, and anything else your BMW might need. Enjoy the road ahead in your Ultimate Driving Machine!
"Encore appt" Dropped by with my wife on Saturday to meet with Arthur for our new BMW i3 Encore appointment. He was extremely nice and patient with us as this was our first BMW. We had a great experience and he deserves an A+!
Business response:
Hello, and thanks for sharing you and your wife's recent 5 star encore experience with Arthur here at Mckenna BMW! We're thrilled to read your kind review, and we'd like to congratulate you both on your Ultimate Driving Machine. We'll make sure this review finds it's way to Arthur for him to see! Thanks for being a part of the McKenna Family!
"Great service like always " Hi I live in Corona but I like to go to your shop at McKenna BMW located in Norwalk I can take my car closer to home but I go there because I like the excellent service provided it by all the staff they keep me posted of the status of my car on a regular basis.including the enterprise Rental service I had great experience using the rental services.
Business response:
Hello, and thanks for sharing your continued 5 star service experience with Robert and the rest of our team here at McKenna BMW! We'd like to thank you for driving the extra distance to our store for our quality of service when you could go to a store closer to home. We sincerely look forward to seeing you in our store anytime in the future, and we trust you're enjoying every mile ahead in your Ultimate Driving Machine!
"Easy, no pressure experience" After being dead set on getting a new Jeep Wrangler and having the worst buying experience ever, I went in and Dominic helped me look at cars. I had no idea what I wanted, what I was looking for, or what was even available. I went in totally blind and he was extremely patient as we tried several different cars and kept going back so I could sit in the same car about 5 times. Thank you Dominic! I love my new BMW!!
Business response:
Hello, and thanks for sharing your recent 5 star experience with both Dominic and Guy here at McKenna BMW! We're very pleased to read your kind review, and we'd like to congratulate you on your new BMW! Welcome to the McKenna Family, and we sincerely look forward to seeing you in our store anytime in the future. Enjoy the road ahead in your Ultimate Driving Machine!
Frequently asked questions about BMW
How is BMW rated?
BMW has a 4.5 star rating with 1,677 reviews.
When is BMW open?
BMW is closed now. It will open at 7:00 a.m.