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BMW
- Automotive
- Norwalk, CA
About this business
Location details
10900 Firestone Blvd, Norwalk, CA, 90650, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 9:00 p.m. | |
| Tue | 7:00 a.m. to 9:00 p.m. | |
| Wed | 7:00 a.m. to 9:00 p.m. | |
| Thu | 7:00 a.m. to 9:00 p.m. | |
| Fri | 7:00 a.m. to 9:00 p.m. | |
| Sat | 8:00 a.m. to 9:00 p.m. | |
| Sun | 10:00 a.m. to 6:00 p.m. |
"Long wait, but happy now." I had to wait more than five and one-half months to get the X3 M40i that I ordered. I was frustrated at times and felt somewhat neglected, but I realize that Noah and Dominic had no control over the wait. Once the M40i arrived, the leasing process went smoothly and efficiently. And I love the SAV!
Business response:
Hi Jack, Thanks for sharing your recent 5 star leasing experience with both Noah and Dominic here at McKenna BMW! We're thrilled to read that you're loving your X3 M40i, and we'd like to thank you for being a part of the McKenna Family! Enjoy every mile ahead in your Ultimate Driving Machine!
"BMWM5" Dropped by with some questions on my F10 M5. Was not expecting anyone to be able to answer them for me. To my surprise, Arthur was able to provide a bit of insight to the issues I was facing. Impressed.
Business response:
Hello, and thanks for sharing your recent 5 star experience with Arthur here at McKenna BMW! We're very pleased to read your kind review, and we're happy we could help answer some ///M5 questions for you! Enjoy the road ahead, and we're here for you anytime in the future!
"Great service." Dominic Torres was terrific and made the leasing experience much easier than prior years. Dominic was courteous and professional during the process of leasing a new car.
Business response:
Hello Nadine, Thanks for sharing your recent 5 star leasing experience with both Dominic and Daniel here at McKenna BMW! We're very pleased to read your kind review, and we'd like to thank you for choosing us here at McKenna for all things BMW. Congrats on your new lease, and we're here for you anytime in the future for all things BMW. Enjoy every mile ahead in your Ultimate Driving Machine!
"Unique Experience" My friend recommended me to Victoria. It was a weird experience because there was a dog involved and such. The experience was great though, because it was extremely quick and easy. She had a "Genius" Arthur help me with my car too. It was very pleasant because Arthur was very nice.
Business response:
Hello Shikadai, Thanks for sharing your recent 5 star experience with both Victoria and Arthur here at McKenna BMW! What do you mean when you say there was a dog involved? We'd like to congratulate you on your BMW, and extend warm welcome to the McKenna Family. Enjoy the road ahead in your Ultimate Driving Machine!
"Excellent service" Huge thanks to the BMW Genius team at McKenna BMW. Arthur went above and beyond in the whole experience. He is always there when I have questions and all my questions has been answered.
Business response:
Hello, and thanks for sharing your recent 5 star experience with Arthur and the rest of our team here at McKenna BMW! We're thrilled to read your review, and we'd like to congratulate you on your new BMW. Enjoy the road ahead in your Ultimate Driving Machine, and we sincerely look forward to seeing you in our store anytime in the future!
"Car wash PLUS!" Since I work nearby McKenna, I thought I'd bring my new i3 over to get washed. Carlos was very quick, efficient and pleasant at setting it up. I grabbed a sandwich at the snack bar (really good grilled cheese!) and barely had it eaten when the car was ready to go. Great service by the lady at the snack bar (first name started with an E) and ran into Arthur who remembered me and my car from a couple weeks earlier. He was able to answer a couple of questions that had come up. Very positive experience all aroun... read more
Business response:
Hello, and thanks for sharing your recent 5 star service / wash experience with both Carlos and Arthur here at McKenna BMW! We're thrilled to read your kind review, and we'd like to thank you for choosing us here at McKenna for all things BMW. Enjoy every mile ahead in your i3!
"Encore" We stopped by on our way to a family BBQ and Arthur ended up helping us out on a few questions about the car. He was more than helpful and showed us a lot more than we expected. Overall it was an experience that was worth writing a review for. Good job!
Business response:
Hi Frank, Thanks for sharing your recent 5 star experience with Arthur here at McKenna BMW! We're thrilled to read your kind review, and we'd like to congratulate you on your new BMW. Welcome to the McKenna Family, and we trust you're enjoying every mile ahead in your Ultimate Driving Machine!
"Questions answered properly " Came in for a 3rd time for questions on my 750, I was helped right away by Daniel. He answered my questions and I was in and out in 20 mins! I’m glad I didn’t have to wait 1 hour to be helped for 2 questions.
Business response:
Hi Martin, Thanks for sharing your recent 5 star experience with Daniel here at McKenna BMW! We're pleased to read that we were able to answer your questions regarding your 7 Series BMW, and we'd like to thank you for choosing to be a part of the McKenna Family. Enjoy every mile ahead in your Ultimate Driving Machine!
"Super helpful and speaks Cantonese!" James Guan and Arthur Szeto were great! I was very happy that they both speaks Cantonese and were able to help me the whole way with my brand new 330e. Arthur explained everything in cantonese for me and my dad. It was a good experience.
Business response:
Hello, and thanks for sharing you and your dads recent 5 star experience with both Arthur and James here at McKenna BMW! We're thrilled to read your review, and we'd like to congratulate you on your new BMW 330e! Welcome to the McKenna Family, and we look forward to seeing you gentlemen in our store anytime in the future! Enjoy the road ahead in your Ultimate Driving Machine!
Frequently asked questions about BMW
How is BMW rated?
BMW has a 4.5 star rating with 1,677 reviews.
When is BMW open?
BMW is closed now. It will open at 7:00 a.m.