BMW

asianbond2001 

on DealerRater

21 years ago

The client advisor, Ruth, was very friendly and helpful, and allowed me to test drive a couple of the 2004 BMWs that I was interested in. She was patient and informative. While I expressed an interest in the purchase of a new 2004 525, I was hesitant to buy the car as a number of reported problems with it have been discussed in a few BMW internet forums. She assured me that none are existent at this time. She then referred me to a sales manager who was rude and who persistantly tried to obtain my personal information with th... read more

mail4theo 

on DealerRater

21 years ago

This was originally a pleasant experience. I leased a 530i from Nick. Dealt with one person throughout the entire sales process (a pleasant alternative to haggling with an entire “team” of sales reps.). All of the numbers were revealed up front (money factor, price, etc.). I had to haggle with the Finance & Insurance guys a bit over add-ons (as I did not want to purchase any additional insurance products), but otherwise, the experience was flawless. Unfortunately, the "smooth" deal came back to haunt me a month later. Appare... read more

marcio 

on DealerRater

21 years ago

I went there when BMW was running of their special lease offers. Salesperson (James, I think was his name) was incredibly rude. Wanted to run my credit report before giving me a quote. I told him that my FICO score was at least 750 and he could base his quote on that. He asked me 3 times if I really have that kind of FICO score, very clearly implying he didn't believe me and still didn't give me a quote. He saw me when I arrived in my old BMW, and I had to keep telling me I wasn't intending to trade it in. He still spend 5 m... read more

jk330i 

on DealerRater

22 years ago

The salesperson basically lied and tried to get as much as he could out of me since I wanted to lease and had no clue what I was getting into. I ended up paying for a big down instead of MSD's(which they didn't care to disclose information about)and got screwed over on the lease rate(payed $2000 more in overall lease rate for 3 yr term). Although BMWNA had offered low rates at the time, I wasn't told about this and ended up paying much more(dealer marked up .00040 MF). Their financial manager will try to get the most they ca... read more