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BMW
- Automotive
- Norwalk, CA
About this business
The BMW Group company profile. The special fascination of the BMW Group not only lies in its products and technology, but also in the company’s history, written by inventors, pioneers and brilliant designers. Today, the BMW Group, with its 31 production and assembly facilities in 14 countries as well as a global sales network, is the world’s leading manufacturer of premium automobiles and motorcycles, and provider of premium financial and mobility services.
Location details
10900 Firestone Blvd, Norwalk, CA, 90650, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 9:00 p.m. | |
| Tue | 7:00 a.m. to 9:00 p.m. | |
| Wed | 7:00 a.m. to 9:00 p.m. | |
| Thu | 7:00 a.m. to 9:00 p.m. | |
| Fri | 7:00 a.m. to 9:00 p.m. | |
| Sat | 8:00 a.m. to 9:00 p.m. | |
| Sun | 10:00 a.m. to 6:00 p.m. |
"Don’t come here!!!" Took it for a airbag recall, which they didn’t fix, the airbag still shoes on the dashboard. They ended up messing up my navigation system once heading out the dealer. They said it was something else.. took it back for airbag recall to know why it shows on my dashboard it had several other recalls. I hade to take it 3rd time and they charge me diagnosis which all this time is recall.. I will never ever take my vehicle this place especially with the liar of service representative Lina!!! She knew all this... read more
"Beware of the Finance Department...they LIE!" The McKenna Finance Department gave false information about the cost of the maintenance program. After repeated phone calls and emails to the finance department, we were informed both my husband and I needed to come in person to the dealer. We made the 4 hour round trip and have just learned the paperwork we signed was never submitted. We have now been paying for the program for over 3 months that we thought was cancelled. The finance adviser (Laurence) is no longer with McKenna... read more
"Fantastic Product, Terrible Service" Much like going to our physician or dentist, many people possess a strong disdain for purchasing a new vehicle or going to the mechanic. A shared feature of all these professions relies on a large asymmetry of knowledge. Essentially any information told to you we assume to be presented honestly and in good faith, because speaking for the public majority, we wouldn’t really know the difference. What mechanics and a large proportion of the automotive industry unfortunately lack, however, i... read more
"Poor excuse of a car dealership that doesn’t sell cars!" My coworker told me to call McKenna BMW because he leased there and I was looking for my 4th BMW and needed it quick. In other words an easy sale for a $50,000 car. I called and spoke to Miguel who told me he would search for the car and payment and get back to me in 20 minutes. I called him back after not hearing for an hour and fifteen minutes and also never receiving any text from him he told me he was spending with his number. I had to leave a message because he w... read more
"Arthur" Had a great experience the first time meeting with Arthur while I purchased my i3. We kept in touch and I went back for the Encore appointment. Now 3 months down the line and Arthur is still here walking me through my car over the phone. He is a very good employee. Well deserved review.
"changed experience" I did not have a good experience here at McKenna before. Arthur ended up striking up a conversation with me and ended up helping me with a few things on my car. I had a very good experience with McKenna and would love to come back to purchase another vehicle
I purchased a used 528 a month ago and i could not figure out why my bluetooth music was not playing and the navigation from my phone was not coming through the speakers. Stopped by the dealership and Daniel Solis was able to work around the issue by repairing my phone and guiding me back to the steps to using it.
Unfortunately, the service department is not equipped with the required machine to perform the required service.. My 1995 BMW 740 could not meet smog test in NOX.
Nothing to do with people but more on contract like leasing a used car which has 4,000 miles and asking about returning car and tire tread when returning I didn’t think its fair that i am responsible for the 4000 miles already used on tire wear and tear.
Frequently asked questions about BMW
How is BMW rated?
BMW has a 4.5 star rating with 1,677 reviews.
When is BMW open?
BMW is open now. It will close at 9:00 p.m.