This profile has been claimed by the business owner or representative.
BMW
- Automotive
- Norwalk, CA
About this business
The BMW Group company profile. The special fascination of the BMW Group not only lies in its products and technology, but also in the company’s history, written by inventors, pioneers and brilliant designers. Today, the BMW Group, with its 31 production and assembly facilities in 14 countries as well as a global sales network, is the world’s leading manufacturer of premium automobiles and motorcycles, and provider of premium financial and mobility services.
Location details
10900 Firestone Blvd, Norwalk, CA, 90650, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 9:00 p.m. | |
| Tue | 7:00 a.m. to 9:00 p.m. | |
| Wed | 7:00 a.m. to 9:00 p.m. | |
| Thu | 7:00 a.m. to 9:00 p.m. | |
| Fri | 7:00 a.m. to 9:00 p.m. | |
| Sat | 8:00 a.m. to 9:00 p.m. | |
| Sun | 10:00 a.m. to 6:00 p.m. |
I have to say that my experience with Mckenna BMW was probably the worst buying experience ever. Every dealership (including other BMW dealers) I've worked with in the past has been honest and up front, and never had issues. Not McKenna BMW. They are great on the phone and over email, but in person everything changes. They did not honor a written deal when I came in to complete the purchase, and just let me walk right out the door. This dealer lacks integrity and honesty. Think twice about doing business with them, they don’... read more
I have bought a CPO BMW 2011 328I back in April 2013 at McKenna BMW in Norwalk, California. Since day one the sales advisor was unable to do a check list with me, a bad start. I had to go back three times and ask the service advisors on how to work my vehicle. Then, not even a month later I went back for the bottom trim on the back windshield that was coming loose. McKenna repaired the trim and not even a week later it came out again. I took it back a second time, repair it again and here we go, not even a week later the tri... read more
BUYERS BEWARE!!!! Mckenna ripped me off for $9,000. I bought a "certified" vehicle that had been involved in a collision. Dealership did not return any of my phone calls. They finally contacted me on....yes, Christmas Eve! Claiming no knowledge! No Shame!
Everyone, please be very becareful about this place. They are unethical, liars, and cheaters. They will try every tricks under the sun to cheat you. The salesperson I was working with is named Tim O'Brian. He gave me false informaton, padded the cost, and in general, try to confuse you. And its not just Tim, it seems like this attiude is shared by the sales & finance managers at McKenna. SAVE your TIME, and more importantly your MONEY, and stay away from this place. But if you do come here, just be really careful on the numb... read more
I saw a vehicle advertised in the auto trader. Agreed to make purchase, manager would not accept personal check as deposit or payment. Would not allow me the complete the deal unless had paid with a cashiers's check on a Sunday. It was obvious that the manager was either holding the car for someone else and gave me every excuse in the book so that I could not buy the car. The salesman, Martin Truillo was great. What they didn't know was that I was bringing my wife back on her Birthday (8/9/12) to purchase a new BMW. I would ... read more
I came to this dealership on memorial day weekend looking to lease a 2012 X5 35d SUV. This would be my 4th BMW lease. I worked with Walter Chacon. After agreeing on a final price, and indicated that I will be paying all inception fees (first payment, acquisition fee, reg, ttl, etc), they still tried to stuff a bloated BMWFS acquisition fee ($925 instead of $725) in two places, capitalized cost and inception fee). Also they lied about not able to use currently published lending rate for X5 35d, instead, need to use a higher o... read more
I had a pretty frustrating experience visiting this dealer with cash on-hand ready to buy a certified pre-owned 528i. I test drove a beautiful car that had everything I wanted, including GPS (which is a must for me). When I sat in the car, I asked the dealer why I did not see "Navigation" on the screen, and he said it's because the DVD is not in. OK, fine, I drove the car, loved it, and after a little back and forth, I was able to get a decent price. I have to say though that unlike other dealers I had visited, Adam would no... read more
I hate this dealer. Like all other dealers, they are friendly and super nice when you are there shopping for a new car. The moment the deal is done they con you out of every thing they possible can. This dealer fails to explain how their extended warranty works and what the benefit is to the customer. Considering all of the recent negative publicity that BMW has had regarding the machanical issues with very expensive BMW's you would think that they would do everything possible to keep the current "happy" BMW customers happy.... read more
I bought a CPO from them. And i got a good deal. But they were very pushy, trying to get all the info from me while i was still trying to learn more about the car. After i bought the CPO car i noticed a week after that the driver seat had some play. So it being under warrranty i took it in and told them about the problem and they said they would take care of it. They did not have a loaner for me (i love BMW driving experince but MBZ will destroy them in customer service) they said i have to give them a 1 1/2 week notice. Aft... read more
Frequently asked questions about BMW
How is BMW rated?
BMW has a 4.5 star rating with 1,677 reviews.
When is BMW open?
BMW is open now. It will close at 9:00 p.m.