This profile has been claimed by the business owner or representative.
BMW
- Automotive
- Mount Kisco, NY
About this business
Location details
250 Kisco Ave, Mount Kisco, NY, 10549, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 8:00 p.m. | |
| Wed | 9:00 a.m. to 8:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
Worse than poor service from BMW Mt Kisco Don't buy any protection program from BMW business manger Joe Buontempo. He was very nice and promised everything when he wanted you to buy the protection program. Once you did it, he became unavailable when you needed him. After a very long delay, you may finally get his service, but his service is worse than pathetic because he did NOT do the job. When I walked in to pick up my car, I just could not belive he did not do any promised services, he did not even bother to explain to me... read more
Abusive atmosphere Very dissatisfied. The service department seemed unable to figure out their own cars.
Business response:
I'm sorry that you had an unpleasant experience with our service department. We appreciate your feedback, and care about your opinion. Our goal is and always has been, to provide outstanding service in our dealership. Please give me a call and let me know if there is anything we can do to make your next experience a positive one. Regards, Vincent Robustello - Service Manager
Terrible Experience Terrible experience with this dealer. They called several times to set up an appointment. I agreed and was very specific on what I wanted to buy and also that I wanted to test drive a car that they told me they had in the showroom. One day before appointment, they called and said the manager could not let me test drive unless I was willing to commit to buy the car!
Business response:
Thank you for your review. I am sorry to hear that you were unhappy with our sales department. We strive to provide excellent service to all our customers. We hope you will come back and give us another chance to regain your good will. Regards, Keith Kubat - Sales Manager
Frequently asked questions about BMW
How is BMW rated?
BMW has a 4.4 star rating with 2,279 reviews.
When is BMW open?
BMW is closed now. It will open at 9:00 a.m.